Product Manager – Sheet Rubber

GRT Rubber TechnologiesParagould, AR
Hybrid

About The Position

Responsible for developing new business and maintaining current sheet rubber accounts. This role involves conducting sales activities, making regular customer contact to achieve sales goals, and promoting customer goodwill. The position also requires processing requests from distributors and end-users, preparing pricing and discounts, and recommending correct products based on customer application information. Coordination with engineering and various departments regarding product development, service recommendations, testing, complaints, and costs is essential. The role includes quote follow-up, conducting training programs, evaluating customer requirements, coordinating with production for lead times, and conducting customer surveys to assess market conditions and represent the voice of the customer. Additionally, the position involves preparing sales data, measuring sales efforts against goals, representing the company in trade associations, and keeping the VP Sales informed of critical situations. Other responsibilities include building partnerships, working effectively with customers and internally, problem-solving, maintaining confidentiality, and fostering a positive team environment.

Requirements

  • B.S. Degree or equivalent experience and education.
  • Excellent communication skills (written and oral)
  • Proficient in Microsoft Office Computer Applications
  • Able to work in high paced, multi-task environment
  • Self-Starter with supervisory skills
  • Ability to climb stairs, ladders, or other equipment necessary to access equipment.
  • Maintain a valid driver's license and have a good driving record.

Nice To Haves

  • Sheet Rubber sales experience preferred.

Responsibilities

  • Conducts sales activities to develop new sheet rubber business
  • Make regular customer contact to achieve sales goals, promote customer good-will and takes actions to increase sales.
  • Takes telephone calls from distributors, end-users, and processes the request using available resources and materials.
  • Prepare pricing and discounts on standard product lines
  • Collect information regarding applications, parameters, drawings, and makes a recommendation; works with appropriate GRT personnel to determine correct product.
  • Coordinate with engineering and various departments regarding product development, service recommendations, product test results, customer complaints, inspection methods, and costs of new product development in relation to sales
  • Completes quote follow up in conjunction with internal sales team to turn quotes into orders.
  • Conduct training/capabilities programs for inside sales, distribution and end users as required.
  • Evaluates urgency of the customer requirement and coordinates with production to obtain lead time delivery dates, expedite deliveries, or move up dates on new or existing orders.
  • Conducts customer surveys to evaluate market conditions and present the voice of the customer.
  • Prepare month end sales data and other sales data as requested by sales manager.
  • Measure sales efforts against goals.
  • Represents the company through memberships in trade associations and societies and assists in creating standards for the industry.
  • Keeps VP Sales fully informed on all critical situations regarding quality, price, delivery or any sales problems.
  • Performs all other duties as assigned by the VP/ Sales & Marketing.
  • Build effective internal and external partnerships and alliances.
  • Work well and effectively with customers.
  • Work independently and within a team.
  • Think analytically and be a problem solver.
  • Maintain confidentiality of company information.
  • Create a team environment; be positive, and support employee morale.
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