At David’s Bridal, a customer’s experience spans many products and touchpoints — e-commerce, our apps (Pearl Planner, Vendor Connect, and more), lifecycle email, paid media, and in-store. Today no single person owns how a given customer segment — bridesmaids, brides, mothers of the bride, and beyond — moves across all of it. This role does. The Product Manager, Segment Journeys owns the end-to-end journey for our priority customer segments: from identifying the segment, to driving them through the right conversion points, to delivering real business value. You do it by working across product, design, lifecycle, marketing, and engineering — without owning any of those teams day to day. You take high-level concepts from the Head of Product and turn them into actionable roadmaps, then drive the daily execution, analysis, and iteration that move the numbers. This is a product role, not just a growth role. For every goal you make a real product call: can we achieve it by extending an existing service, does it call for a new experience that reaches the goal a different way, or does it mean integrating things that were never connected before? You frame the problem, decide the approach, and write the requirements — then partner with design and engineering to build it. This is influence-without-authority in the extreme, and it is equal parts product manager, data analyst, and orchestrator. You will be accountable for segment outcomes you deliver through other teams — so you are hands-on, semi-technical, and relentlessly focused on results.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed