Product Manager, Salesforce

Lightspeed Commerce, Inc.•Montreal, QC

73d•Remote

About The Position

We're looking for a Product Manager (Salesforce) to join our Global Information Systems Team. You will be responsible for leveraging best practices, understanding internal customer needs, translating them into clear, actionable direction and working hand-in-hand with development as the voice of the business.

Requirements

Demonstrated Product Management or Business Analyst in the SaaS implementations
An impressive ability to translate between business and technical stakeholders
Intermediate knowledge of standard Salesforce features
Proven success managing complex projects across multiple functional groups
Show of usage of Agile Methodologies such as scrum
Proven ability to drive decisions, positively influence other team members, and thrive in an entrepreneurial environment
Strong organizational skills with a demonstrated ability to pivot and reprioritize across multiple projects
Demonstrated abilities in leading design workshops, proposing solutions and building corresponding artifacts

Nice To Haves

Salesforce and Scrum Master certification preferred

Responsibilities

Building trusted relationships and managing stakeholders
Product roadmapping & feature prioritization
Defining and delivering measurable success metrics that align initiatives with business outcomes and decisions
Understanding and documenting business processes, requirements, scenarios, pain points
Lead user research to deeply understand internal stakeholder needs pain points, workflows, ensuring product decisions are grounded in real user insights
Facilitating in developing new business processes and identifying areas for optimization
Analyze and propose new solutions to improve business performance
Translating business requirements into instructions for technical teams to execute, and clarifying any issues throughout the development process
Managing the agile development process, including sprint and release planning, user acceptance testing, and other related ceremonies
Change management, including the development of training materials, communication plans, launch schedules
Cross-functional collaboration with various product & technology teams, corporate data, Go-To-Market
Contribute to the overall management and development of the IS Product Management Practice, by continuously working to establish best practices and improve ways of working.