Product Manager, S&M Tools and Technologies

Sasol•Houston, TX

About The Position

Owns the strategy, roadmap, implementation and value realization of digital tools & technologies supporting the commercial function. The role ensures Sales and Marketing platforms—such as CRM, CPQ, pricing, marketing automation, customer 360, analytics and next gen AI based tech technologies—enable profitable growth, reduction in cost to serve, regulatory compliance, and superior customer experience. The role bridges commercial strategy, business process design, and enterprise technology delivery in a highly complex, regulated B2B environment. Work cross-functionally with teams in Marketing, Sales, Customer Fulfillment, Supply Chain, and IT to drive continuous improvements and create a customer-centric organization.

Requirements

Bachelor's degree in Business, Engineering, Sciences, Information Systems or equvalent degree
10+ years of experience in Product Management, Sales Ops, S&M tools/tech, or Digital Transformation
Proven experience delivering Sales and Marketing platforms in Chemicals or B2B industrial environments
Experience working with global commercial organizations and complex product portfolios
Strong product management discipline (roadmaps, prioritization, backlog ownership)
Strong financial acumen (business cases, ROI, value tracking)
Excellent communication and inter-personal skills across organizational levels
Technology Exposure -CRM, CPQ, Pricing, marketing automation platform experience (Salesforce, SAP preferred)
ERP integrations (SAP preferred)
Analytics and reporting tools

Nice To Haves

MBA or advanced degree preferred

Responsibilities

Own and define the product vision and roadmap for Sales and Marketing tools aligned with commercial strategies
Translate market, customer, and sales requirements into scalable digital solutions
Prioritize initiatives based on business value, ROI, compliance impact and adoption
Support go-to-market strategies across specialties, commodities businesses
Own, evolve and implement CRM, CPQ, pricing, contract management, customer portal and sales analysis capabilities
Improve sales productivity through automation and simplified workflows
Deliver on next gen sales technologies such as using AI, ML, etc. from conceptualization to delivery
Develop and implement tools supporting lead management, campaign execution, customer segmentation, and digital engagement
Enable B2B marketing workflows aligned with distributor and direct-sales models
Support product lifecycle marketing using digital tools (new product introductions, regulatory updates, substitutions)
Integrate Sales & Marketing tools with ERP, product master data, regulatory systems, and customer portals
Ensure data quality, governance, and auditability across commercial systems
Lead end-to-end delivery of enhancements using Agile or hybrid methodologies
Partner with IM, data/digital teams, system integrators, and vendors to deliver quality solutions
Manage global vs. regional requirements and deployment sequencing as required
Driver user adoption through training, enablement, and change management
Define and track KPIs such as sales productiviity, conversion rates, margin improvement, and cycle time reduction
Continuously gather user feedback and analytics to refine the roadmap
Own platform lifecycle management, upgrades, and license optimization
Evaluate new tools and capabilities (AI-driven pricing, digital self-service, customer analytics)
Manage vendor and SI performance against delivery and value targets