Product Manager, Revenue Resources

International Justice Mission

5d•Hybrid

About The Position

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. The Need For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Product Manager, Revenue Resources. The Product Manager on the Revenue Resources team will provide leadership for developing product offerings for institutions and philanthropists that require complex financial and programmatic tracking. This role will work across advancement and program teams to build compelling offers that are aligned with IJM’s program plans. This role is also responsible for the oversight, administration and compliance management of these complex restricted product offerings across the global organization. The Product Manager also establishes systems, processes and oversight to ensure that donor intentions are accurately documented, tracked, reported and fulfilled in accordance with gift agreements, institutional policies, accounting standards and regulatory requirements. The role serves as a key liaison between fundraising, programs, finance, grants, and legal to identify strategic philanthropy and program opportunities and support transparency, stewardship and long-term donor trust. This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Director of Revenue Resources and is only available for candidates with the right to work in the US.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, Nonprofit Management, or a related field
5-7+ years of experience in fundraising, grant management, restricted fund accounting, gift administration, or a related role
Strong understanding of fundraising and donor cultivation
Experience in higher education, healthcare, or nonprofit organizations with complex gift portfolios
Strong understanding of donor restrictions, fund accounting, and financial reporting principles
Demonstrated ability to interpret complex legal or donor agreements and translate them into operational requirements
High level of attention to detail with strong analytical and problem-solving skills
Excellent written and verbal communication skills, including the ability to communicate complex financial information to non-financial audiences
Donor intent and compliance stewardship
Financial and regulatory reporting
Process improvement
Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building
Cross-functional and cross-cultural collaboration
Ethical judgment and discretion

Nice To Haves

Experience within international development sector preferred
Experience serving cross-cultural audiences preferred

Responsibilities

Product Offering Development Partner with advancement, program, and finance teams to develop complex restricted product offerings and secure organizational approval for external use.
Ensure complex restricted product offerings match programmatic priorities and align with funding needs.
Partner with advancement teams to identify philanthropic themes, such as women’s empowerment and climate change, and partner with program teams to identify nexus with IJM’s work to develop specialized complex restricted gift opportunities.
Serve as a consulting partner with advancement teams to vet funding opportunities and to assess if there is a pre-approved product offering that might be a good fit or if a custom offering is needed.
Partner with the Product Specialist roles and the global marketing team to package the complex restricted offerings.
Ensure that all parties—advancement, programs, and finance—are aligned on the general direction of complex restricted products and each specific offering.
Develop system for advancement teams to leverage complex restricted product offerings while not pitching the same opportunity to multiple prospective investors.
Oversight & Compliance Manage a portfolio of complex restricted gifts.
Interpret donor agreements and restrictions to ensure proper implementation, tracking, and fund usage.
In collaboration with Global Finance and regional teams, monitor expenditures and balances to confirm alignment with donor intent, institutional policy and regulatory standards.
In collaboration with Global Finance and regional teams, identify, research and resolve compliance issues related to restricted funds, including under- or over-spending, lapsed restrictions, or ambiguous donor terms.
Reporting & Donor Stewardship Facilitate detailed financial and impact reports for donors, leadership and internal stakeholders, ensuring accuracy and clarity, in partnership with Product Development Specialists.
Support donor stewardship efforts by translating financial activity into donor-ready narratives and summaries.
Respond to donor inquiries regarding fund performance, balances, and the use of restricted contributions.
Support Relationship Owners in early identification, screening and verification when donor opportunities present possible complex restrictions.
Serve as a liaison between Relationship Owners and key regional, Global Finance and program staff in confirming alignment with program plans and budgets and in completing timely documentation of key information needed for the go/no go decision-making process.
Cross-Functional Collaboration Partner closely with Fundraising, Finance, Legal, Grants, Resources and Program teams to ensure consistent interpretation and execution of gift restrictions.
Provide subject-matter expertise on restricted gift administration during gift acceptance, agreement drafting, and post-award implementation.
Support internal and external audits by preparing documentation and responding to audit inquiries related to restricted contributions.
Systems, Controls & Process Improvement Maintain accurate records of restricted gifts within financial, donor and grant management systems.
Develop and refine internal controls, procedures and best practices related to restricted gift management.
Identify opportunities to improve efficiency, reporting and compliance through process enhancements or system improvements.
Guidance & Training Serve as a resource to internal teams on restricted gift policy, compliance requirements and best practices.
Assist in developing training materials or guidance related to restricted gift administration and donor compliance.