Product Manager, Platform Engineering & Toolchain

AbbVie•North Chicago, IL

About The Position

AbbVie’s Business Technology Solutions (BTS) Infrastructure, Architecture, and Innovation group is seeking a Product Manager with experience in Platform Engineering and Developer Experience, Internal Developer Toolchains and DevOps. This role supports product strategy, design and planning for multiple internal platform products that enable secure, compliant, scalable, and high-velocity software delivery across BTS. This is early-stage product work — you will shape what gets built from the ground up based on what engineers actually need. You contribute to internal platform products using product management best practices, embedding reliability, security, and compliance as differentiated capabilities while improving developer experience, operational efficiency, and time to value.

Requirements

Bachelor’s Degree with 7+ years of experience; Master’s Degree with 6+ years; or PhD with 2+ years of relevant experience.
Proven experience as a Product Manager contributing to platform, infrastructure, or internal developer-facing products.
Knowledge of Agile product management, product discovery frameworks (Lean, Dual-Track Agile, Jobs-To-Be-Done Framework, Continuous Discovery), and outcome-based roadmapping.
Evidence of real user research and discovery practice — talking to users, testing assumptions, and changing direction based on what you learned.
Strong understanding of Platform Engineering, DevOps, CI/CD, cloud platforms, infrastructure-as-code, and developer experience.
Prior hands-on engineering experience or deep technical background in software delivery.
Experience working with cross-disciplinary teams including Engineering, SRE, Security, and Architecture.
Proven ability to engage engineering teams as a technical peer—can discuss architectural trade-offs, evaluate technical debt, and contribute to design discussions.
Strong analytical, user empathy, and stakeholder management skills.
Excellent communicator able to build trust, influence without authority, and align teams in a complex, matrixed enterprise environment.

Nice To Haves

Experience in regulated industries (pharma, healthcare, finance) with familiarity in GxP, SOX, GDPR, or similar frameworks.
Hands-on exposure to Platform Engineering models (internal developer platforms, golden paths, paved roads).
Experience delivering Compliance-as-a-Platform or Security-as-a-Platform capabilities.
Background working closely with Cloud Engineering, SRE, or DevOps organizations.
Ability to manage competing priorities and navigate ambiguity while driving business outcomes
Practiced in continuous discovery methods — opportunity solution trees, assumption mapping, lean experimentation — not just familiar with the concepts.

Responsibilities

Champion end-to-end product management from continuous user research and discovery through launch, adoption, and optimization of internal platforms.
Focus engineering teams on the why. Own business outcomes and user problems, not solutions—deeply understand developer pain points before prescribing platform features.
Facilitate outcome‑oriented alignment across business, engineering, and BTO stakeholders for a suite of Platform Engineering and Internal Developer Toolchain products, ensuring enterprise requirements (security, compliance, reliability, cost) are delivered as built-in platform value.
Own platform capabilities such as CI/CD pipelines, developer portals, artifact management, and observability.
Treat compliance, security, and operational controls as first-class product features, embedding them directly into platforms and pipelines.
Conduct user research, journey mapping, and assumption testing to validate product decisions — change direction when the evidence says you're wrong.
Use data analytics, KPIs, and OKRs to measure product success, guide prioritization, and drive evidence-based, customer-centric decisions.
Work closely with Engineering, Security, Architecture, Legal, and Compliance teams to deliver platforms that are compliant-by-design, scalable, and reusable.
Collaborate with other Product Managers to align platform strategies, manage interdependencies, and deliver a cohesive internal developer ecosystem.
Guide cross-functional teams in delivering platform standards, paved roads, and self-service capabilities that accelerate product team delivery.
Proactively monitor DevOps, Platform Engineering, cloud, and AI trends to ensure platform relevance, sustainability, and innovation.
Facilitate outcome-oriented alignment across business, engineering, and BTO stakeholders, clearly communicating strategy, trade-offs, and progress.