Manager Platform Engineering

QVC • West Chester, PA

45d • Hybrid

About The Position

We are looking for an experienced DevOps Engineering Manager to lead our middleware platform engineering team. You will combine technical leadership, hands-on engineering, and strategic platform development to build and evolve our enterprise middleware infrastructure. You'll architect and implement middleware platforms including API management, message queuing, service mesh, and integration solutions while leading a distributed team. You will report to our Director, DevOps.

Requirements

• 5+ years of experience in DevOps, platform engineering, or infrastructure engineering
• 3+ years of hands-on experience with at least 4 of the following middleware platforms: API Management: NGINX, Kong, Apigee, Azure APIM, AWS API Gateway; Message Queuing: Apache Kafka, RabbitMQ, IBM MQ, Azure Service Bus, AWS SQS/SNS; Integration Platforms: MuleSoft, Dell Boomi, Apache Camel; Service Mesh: Istio, Linkerd, Consul
• Programming skills in Python, Go, Java, or similar languages with the ability to write production code
• Expert-level knowledge of Infrastructure as Code using Terraform, Ansible, Pulumi, or CloudFormation
• Understanding of networking concepts including TCP/IP, DNS, SSL/TLS, HTTP/HTTPS protocols
• Experience with load balancers: NGINX Plus, HAProxy, F5, Azure Load Balancer, AWS ALB/NLB
• Proficiency with containerization (Docker, Kubernetes) and orchestration platforms
• Experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, Azure DevOps)
• Hands-on experience with cloud platforms (Azure (preferably), AWS, or GCP) and hybrid cloud architectures

Responsibilities

• Design and architect scalable, highly available middleware platform solutions across NGINX, API Management (APIM), Apache Kafka, IBM MQ, MuleSoft, Azure Service Bus, and related technologies
• Design and implement network architectures including internal/external load balancers (ALB, NLB, Azure Load Balancer, NGINX Plus), service mesh configurations, and traffic routing strategies
• Build reference architectures and design patterns for middleware integration across the enterprise
• Drive platform evolution from legacy systems to cloud-native, container-based architectures
• Lead incident response for platform-level issues and drive root cause analysis to prevent recurrence
• Write production-grade code in Python, Go, or similar languages for platform automation, tooling, and integrations
• Develop Infrastructure as Code (IaC) using Terraform, Ansible, CloudFormation, or ARM templates to provision and manage middleware infrastructure
• Implement CI/CD pipelines for middleware platform deployments and configuration management
• Build monitoring, observability, and alerting solutions for middleware platforms using tools like Prometheus, Grafana, ELK stack, or Azure Monitor
• Implement security best practices including network segmentation, firewall rules, API gateway security policies, and certificate management
• Define and track SLOs/SLIs for middleware platforms and drive reliability improvements
• Maintain comprehensive documentation including runbooks, architecture diagrams, and API specifications

Benefits

• competitive compensation
• paid time off
• an employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits
• Relocation assistance is not available for this role.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed