Product Manager, Plaid Account (Consumer)

Plaid•New York, NY

1d•$190,080 - $262,800

About The Position

Plaid's Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also building out Plaid’s first B2C product, which is an exciting, 0-1 space for us. Both areas are top business priorities.

Requirements

5+ years of building product at consumer-facing companies.
Experience evolving a company’s user authentication stack from simple to complex, with knowledge of product decisions and tradeoffs.
Launched changes that have driven meaningful outcomes at B2C companies.
Significant experience with growth-adjacent work, involving UX and ML changes.
Successfully led workstreams that involved aligning large groups of stakeholders.

Nice To Haves

Thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level.
Track record of scrappily developing clear perspectives in areas of ambiguity.
Strong opinion on both UX and data.

Responsibilities

Own everything related to the consumer identity on Plaid, including user authentication (UX and risk models).
Launch a surface for users to manage their connections and permissioning with various applications, spanning across both traditional fintech and agentic fintech.
Lead company-wide workstreams around establishing a first-party relationship with consumers.
Develop a roadmap for creating a deeper and richer network of consumer profiles on Plaid.
Define the roadmap for sign-up for quarterly/half-year goals and partner with cross-functional teams to achieve them.
Drive prioritization and execution (build, measure, iterate).
Identify opportunities through consumer feedback and by staying close to data/dashboards.
Partner with cross-functional teams (design, research, data science, ML, legal, and compliance) to execute on the above.