Product Manager ( Pharmacy )

AssistRx • Overland Park, KS

11d

About The Position

AssistRx is seeking a Product Manager with deep life sciences and patient access expertise to lead the strategy and evolution of our Patient Assistance Program (PAP) and Free Goods dispensing capabilities. This role requires strong experience in pharma hub services, PAP program design, and free drug fulfillment workflows. You will play a critical role in shaping how patients access therapies when affordability is a barrier—working closely with manufacturers, specialty pharmacies, and internal operations teams. You will own the end-to-end product strategy and execution for PAP and related patient support offerings—balancing compliance, operational complexity, and patient experience while delivering scalable, tech-enabled solutions.

Requirements

• 7+ years of Product Management experience, preferably in healthcare technology or B2B SaaS
• Direct experience in life sciences/pharma services, specifically: Patient Support Programs (PSPs), Patient Assistance Programs (PAP) and/or Free Goods / free drug dispensing workflows
• Strong understanding of Hub services (benefits verification, PA, copay, PAP)
• Strong understanding of Specialty pharmacy and manufacturer ecosystems
• Experience working in regulated environments (HIPAA, GxP, GDP, etc.)
• Proven ability to translate complex operational workflows into scalable product solutions
• Strong stakeholder management and client-facing experience
• Experience working in Agile/Scrum environments

Nice To Haves

• Experience with Pharmaceutical manufacturers or hub service providers
• Experience with Specialty pharmacies or distribution networks
• Familiarity with EMR/EHR integrations, claims data, and patient-level data workflows
• Familiarity with FHIR / HL7 interoperability standards
• Experience with Digital patient engagement tools (apps, portals, messaging)
• Experience with Outcomes reporting and analytics dashboards
• Experience with Automation or AI-driven workflow optimization
• MBA or advanced degree in healthcare, business, or life sciences

Responsibilities

• Define and execute the product vision and roadmap for PAP and Free Goods dispensing solutions
• Serve as a subject matter expert (SME) in patient access, with a focus on eligibility, enrollment, and fulfillment workflows
• Align product strategy with manufacturer brand goals, regulatory requirements, and patient affordability challenges
• Design and optimize workflows for Patient eligibility & enrollment, Income verification & documentation management, Free drug ordering, dispensing, and replenishment, and Compliance tracking and audit readiness (GxP / GDP awareness)
• Partner with specialty pharmacies and distribution partners to improve fulfillment efficiency and patient time-to-therapy
• Collaborate with pharma clients, field teams, and operations to deeply understand PAP program structures, KPIs, and pain points
• Translate complex program requirements into scalable, configurable product solutions
• Monitor competitive landscape across hub providers, PAP vendors, and digital health platforms
• Partner with Engineering, UX, Data, Clinical, Compliance, and Operations to deliver high-impact solutions
• Ensure adherence to HIPAA, regulatory standards, and manufacturer-specific program requirements
• Drive alignment across stakeholders in a highly matrixed environment
• Own full lifecycle: discovery → requirements → build → launch → optimization
• Define KPIs such as: Time to therapy, PAP approval rates, Patient adherence, and Program utilization
• Use data to continuously improve product performance and patient outcomes
• Act as a trusted advisor to pharmaceutical clients
• Support implementations, workshops, and QBRs
• Translate product capabilities into clear business value and outcomes
• Lead Agile delivery: backlog prioritization, sprint planning, roadmap execution
• Write high-quality user stories, acceptance criteria, and business requirements
• Leverage tools such as Jira, Confluence, Aha!, Productboard

Benefits

• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance
• Opportunity to impact patient outcomes through data-driven healthcare technology.
• Collaborative and mission-driven culture that values innovation and continuous learning.
• Access to cutting-edge cloud technologies and modern data engineering tools.
• Competitive compensation, comprehensive benefits, and career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees