Product Manager - PCR Devices

Motorola Solutions•Chicago, IL
•Onsite

About The Position

The Devices Product Manager will be responsible for analyzing the market and competitive environment and using it to drive and deliver unique value to our customers through our products. This role involves planning and executing Voice of Customer/Partners/Sales to obtain feedback on market needs and valuable features. The Product Manager will develop business cases and forecasts, including financial analysis, and define product requirements. They will work with Engineering, Sales, and other stakeholders throughout the product definition and development process, including planning and conducting Customer Touch Points, Alphas, and Betas. Additionally, the role requires close collaboration with Sales, Marketing, and Training teams to develop go-to-market strategies, ordering mechanisms, and marketing/training materials. Support for Sales launch and promotion activities, defining product support, repair, and service strategies, and working with internal stakeholders to improve the overall customer experience are also key responsibilities. The Product Manager will look holistically at hardware, software, and services to drive the product's value proposition and seek external partnerships for product integration opportunities.

Requirements

  • Technical Competency - Understand engineering concepts and how to best extract value from the technology at hand. Provide guidance or direction to Engineering when tradeoffs have to be made.
  • Communication - Able to concisely and clearly communicate product ideas and definitions to the team as well as management
  • Skilled at eliciting requirements, use cases and problem statements from customers, partners and sales. Identify where the biggest problems and highest value are.
  • Leadership - provide direction to the team, resolve conflicts when necessary, step in where needed and escalated as required. Make the tough calls and decisions.
  • Finance - Understanding of basic business financial concepts, Profit/Loss statement, Margins.
  • Independent and able to hit the ground running with minor supervision but wise and not shy to raise hand when required.
  • Positive energy and willingness to learn
  • Problem Solving: Organized and logical approach to tackling business problems
  • Communication: Strong written and verbal communication skills to articulate complex concepts.
  • Relationship Building: Builds strong working relationships and contributes to a positive work environment
  • Collaborator: Strong team mentality. Able to work within different groups to define and achieve business goals
  • Results Oriented: Effectively executes on plans, strives for results and takes accountability
  • Curiosity: Desire to ask the “Why” and “What if” questions.
  • Bachelor's Degree in Engineering, Computer Science or relevant field.
  • 5+ years of experience in Engineering or in Product Planning/Product Marketing/Product Management

Nice To Haves

  • MBA or other graduate degree is a plus

Responsibilities

  • Analyzing the market and competitive environment and using it to drive and deliver unique value to our customers through our products
  • Plan and execute Voice of Customer/Partners/Sales to obtain feedback on market needs and what features add value to the product and portfolio
  • Develop the Business Case and Forecast for the product, including financial analysis to determine whether the project makes business sense
  • Define the product requirements and work with Engineering, Sales and other stakeholders through the product definition and development process
  • Plan and conduct Customer Touch Points, Alphas and Betas with customers to obtain feedback and validation throughout the development process
  • Work closely with Sales, Marketing and Training teams to develop the go to market strategy, ordering mechanism as well as marketing and training materials
  • Support Sales with launch, promotion and other activities
  • Define the product's support, repair and service strategy working with the service team
  • Work with internal stakeholders to improve the overall customer experience
  • Look holistically at hardware, software and services to drive value proposition of the product
  • Seek out external partnerships to identify product integration opportunities

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
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