Product Manager, Payroll Customer Journey & Delivery

U.S. Bank • Minneapolis, MN

1d • Hybrid

About The Position

We are seeking a Product Manager to lead strategy, roadmap, and growth for payroll experiences in Business Banking, with primary responsibility for a U.S. Bank-branded, digitally embedded payroll product delivered through a third-party partner. This role expands essential business management capabilities within the banking platform and strengthens the value proposition for business customers. The Product Manager will lead a cross-functional team across product, engineering, design, and content to deliver measurable customer and business outcomes. The role requires strong product judgment, disciplined discovery, strategic prioritization, and the ability to influence effectively across internal partners and external stakeholders.

Requirements

• Product management experience

Nice To Haves

• Experience leading digital products, customer journeys, or embedded/platform experiences, with strength in product discovery, roadmap development, prioritization, and iterative delivery.
• Demonstrated ability to lead across disciplines, influence without formal authority, and communicate clearly with stakeholders at multiple levels.
• Strong analytical capability and sound product judgment, including use of product data, funnel analysis, segmentation, and competitive inputs to frame complex problems and drive effective decisions.
• Experience managing product metrics and operating effectively in a regulated or risk-managed environment.
• Technical fluency to partner effectively with engineering on feasibility, sequencing, and delivery tradeoffs.
• Experience in payroll, business banking, fintech, HR/payroll technology, or embedded B2B services strongly preferred.

Responsibilities

• Own the product vision, roadmap, priorities, and performance outcomes for embedded payroll capabilities within Business Banking.
• Lead cross-functional execution across engineering, design, and content to deliver iterative product improvements with measurable customer and business impact.
• Drive customer discovery and synthesize behavioral data, funnel performance, segmentation, and competitive insights to identify unmet needs, adoption barriers, and growth opportunities.
• Partner with the payroll provider and internal stakeholders to align priorities, delivery plans, release readiness, and go-to-market execution.
• Define and manage product metrics to improve conversion, activation, engagement, retention, and adoption.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed