Product Manager, Paradox Employee Communications

Workday•Chicago, IL

5d•Hybrid

About The Position

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team In the Paradox Employee Communications team, we help elevate the experience of the frontline worker from day 1 and beyond with mobile first experiences to bring a conversational, AI powered experience to the frontline. Within the Employee Communications team, we provide purpose-built, scalable communications tooling, employee Q&A and more via conversational, SMS based user experiences. For managers and employees who need communication channels and access to information in the flow of work, purpose-built frontline facing experiences lead to improved employee engagement and meaningful business outcomes. The Employee Communications team works in close collaboration with other key frontline solutions teams across Paradox and Workday. About the Role We’re looking for an experienced Product Manager to own the definition and execution of the Employee Communications roadmap to shape best-in-class, mobile-first conversational experiences for frontline managers and employees post-hire. Working at the intersection of business stakeholders and engineering, you will ensure our solutions are scalable, intuitive, and seamlessly integrated into the cross-product frontline workflow. Product Managers on our team are involved in all aspects of the product management lifecycle. We create new features to delight customers, evangelize the improvements to both internal and external customers, all while sweating out the details to deliver outstanding products.

Requirements

3+ years of experience in product management, specifically defining and delivering SaaS or cloud-based enterprise software (or equivalent experience working closely with product managers and customers)
Demonstrated ability to translate complex customer and market needs into clear, prioritized product requirements and successful product outcomes
Proven ability to manage a strategic vision and influence stakeholders at all levels.
Expertise in guiding partnerships with Engineering, Design, and Marketing teams to bring features to life.
A deep sense of empathy for the user; you proactively seek out pain points and use research to improve the user experience.
Skilled in using data analysis to derive actionable insights and measure product success.
Ability to navigate complex trade-offs between user needs, business goals, and technical feasibility.
Experience contributing to long-term product direction and identifying new market opportunities.
driven by results, and motivated by impact.
Bachelor’s degree in Business, Computer Science, or a related field (or equivalent practical experience).

Nice To Haves

Familiarity with the Talent Management or HR Tech landscape, including industry trends and competitive behavior.
Strong Individual Initiative & Ownership

Responsibilities

Collaborative Strategy: Partner with Paradox and Workday Product Owners, customers, and cross-functional teams (Product Marketing, GTM and customer-facing teams) to align product goals with desired business outcomes and strategic goals.
Leading through influence: Applying strategic understanding of the company's big picture and competitive landscape to define strategy and positioning.
Vision & Roadmap: Define and evolve the product vision and strategy, including the underlying technical capabilities required for scale.
Solution Design: Define and deliver solutions that balance user requirements with technical architecture and business impact. Deliver detailed feature specifications based on defined requirements; Integrating AI and agentic capabilities into our products and frameworks.
End-to-End Delivery: Lead product development teams through the full lifecycle—design, development, testing, and release—to ensure high-quality, on-time delivery.
Cross-Functional Execution Alignment: Coordinate solution designs and build across multiple scrum teams within a sophisticated, distributed software environment.
Technical Leadership: Lead deep-dive technical discussions with key internal and external stakeholders.
Performance Tracking: Guide product teams toward high-value OKRs and measurable success. Study, learn and iterate based on measurement and insights.
Evangelism: Support the adoption of functionality by internal teams and customers and champion your product area within the Paradox/Workday community and at industry events. Define and champions feature scope, benefits and value to internal and external stakeholders.

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