Product Manager, Observability

Vercel • New York, NY

7d • $172,000 - $258,000 • Hybrid

About The Position

Vercel is seeking a Product Manager, Observability to join their Product team. This role will be responsible for the strategy and roadmap of Vercel's observability products, including Runtime Logs, OpenTelemetry tracing, and Drains. The Product Manager will work with engineering and design to help customers understand and debug their applications on Vercel, both through Vercel's native interfaces and integrations with OpenTelemetry-supporting vendors. The position reports to the product lead and is located in New York, NY (hybrid). For those within commuting distance of Vercel offices (SF, NY, London, or Berlin), in-office anchor days are Monday, Tuesday, and Friday. For those located further away, the role is fully remote. Specific location details can be discussed with the recruiting team.

Requirements

• 5+ years in product management, with meaningful time on developer, infrastructure, or data-intensive products.
• Shipped something technical enough that engineers treated you as a peer.
• Can read a trace waterfall and reason about cardinality, sampling, and retention costs.
• Comfortable owning a domain end to end without a PM above you translating strategy into work.
• Use the products you build on, and have opinions about the ones you don't.
• Fluency with data: write your own queries and don't wait on someone else to answer a usage question.

Nice To Haves

• Worked at an observability, APM, or monitoring company, or been the internal power user of one at scale.
• Shipped AI or agent-facing developer tooling.
• Owned consumption-based pricing for a technical product.
• Active Next.js or Vercel user.

Responsibilities

• Own strategy and roadmap for Vercel's observability products, from telemetry ingestion through the surfaces developers use to debug and monitor.
• Turn ambiguous signal — support escalations, customer interviews, usage data, competitive shifts — into a sequenced plan with clear tradeoffs.
• Partner daily with engineering on scoping, and with design on making dense telemetry data genuinely legible.
• Define the native-vs-integrate line: what Vercel builds, and where we make Datadog, Sentry, Grafana, Honeycomb, and New Relic work seamlessly.
• Work with Enterprise customers and Sales/Solutions on observability needs that block adoption or expansion.
• Own pricing and packaging decisions with Finance and GTM — observability is metered, and unit economics are part of the product.
• Write the launch narrative: changelogs, blog posts, docs direction, in partnership with PMM
• Define the metrics that tell you it's working, and hold the team to them.

Benefits

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed