Product Manager Lending Innovation, Vice President

JPMorgan Chase & Co.•New York, NY

About The Position

As a Product Manager in Lending Innovation, leading the Payments integration, you are an integral part of the team that creates new innovative lending product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations end-to-end.

Requirements

5+ years of experience in product management or a relevant domain area
Passion for understanding customer needs and demonstrated ability to build digital products
Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
Ability to navigate and lead through ambiguity to set a clear direction
Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
Proven success in collaborating with cross-functional teams, influencing and driving decisions

Nice To Haves

Demonstrated prior experience working in a highly matrixed complex organization
Experience with Payments, including ACH and/or payment processing systems

Responsibilities

Define the vision and strategy for product initiatives and features within Payments and Payment Processing for Lending Innovation
Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
Prioritize and sequence across many teams and work streams
Partner closely with Technology, Design, and Analytics teams to lead product development efforts
Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Legal, Risk, Compliance, & Controls)
Define features and communicate requirements to engineering in clearly written documentation
Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress, and performance