Product Manager Lead

PNC Bank • Pittsburgh, PA

2d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Manager Lead within PNC's Treasury Management organization, you will be based in Pittsburgh, PA, New York, Chicago IL, Cleveland OH, Charlotte NC, Dallas TX or Houston TX. As a Wire Transfer Product Management Lead within PNC’s Treasury Management Global Payments organization, you will define and execute the wire transfer product strategy and multi-year roadmap for domestic and international wire transfer capabilities. You will be accountable for driving the product strategy and priorities, client adoption and usage, and financial outcomes including revenue and direct expenses across the product lifecycle. You will partner with other Product Management partners, Product Development, Technology, Operations, Servicing, Implementation, and Risk partners to inform the design and operating approach for sales enablement and support, servicing, implementation and risk management of the wire transfer product line.

Requirements

• Wire transfer product management experience including U.S. domestic and cross-border wires, beneficiary deduct and auto FX solutions. Knowledge of other non-U.S. domestic wire systems helpful.
• Proven ability to partner effectively with product development, operations and other stakeholders.
• Ability to define, prioritize and execute product work across multiple platforms and initiatives.
• Strong communication and influence skills with the ability to drive alignment across business and development/technology stakeholders.
• Experience operating at a strategic level while maintaining accountability for execution.
• Ability to thrive in a fast-paced environment.
• Ability to effectively select, manage and partner with correspondent banks for select cross-border wire processing.
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Industry relevant experience is typically 8+ years.
• Bachelors

Nice To Haves

• Knowledge of other non-U.S. domestic wire systems helpful.
• Higher level education such as a Masters degree, PhD, or certifications is desirable.
• Specific certifications are often required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

• Develops and maintains the product strategy plan for Wire Transfer including the competitive position, growth strategies, financial and performance metrics and product roadmap. Aligns the plan with key partners across Treasury Management and the enterprise.
• Champions product improvements including appropriate business justification and prioritization. Collaborates with product development and operations to define the overall scope and requirements for new initiatives.
• Manages the product financials including budgeting and forecasting of revenue growth and direct expenses. Provides periodic financial updates and insights along with key product and industry updates.
• Partners closely with Operations, Servicing, Implementation, Risk and Compliance partners to ensure a positive end-to-end client experience.
• Partners closely with Go To Market teams to develop and maintain appropriate marketing, collateral and communication materials while educating TM partners on product capabilities and enhancements.
• Participates in industry groups such as CHIPS Business Committee and meets with Federal Reserve and correspondent bank representatives to ensure PNC is actively engaged in industry discussions and changes. Actively contribute thought leadership to PNC clients and prospects through articles, conferences and other forums. Engages bi-directionally with various standards forum as required to influence positive industry change results.
• Collaborates with other PNC lines of business including Retail, Capital Markets/FX and others on enterprise wire initiatives.
• Responsible for end-to-end business and financial results for multi-faceted, complex products through the selection, design, development and promotion of new and existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.
• Uses knowledge of emerging technologies to deliver products to customers through all applicable channels.
• Prioritizes and makes decisions regarding recommendations.
• Champions business cases, business plan and roll-out of specific products, product groups or experiences.
• Monitors the marketplace to assess product, technology, and markets trends to identify a market need or opportunity.
• Recommend innovative new products, new experiences or enhancements to existing products and develops and designs the features of a designated new or existing products
• Manages the end-to-end development, production, roll-out, pricing or promotion of specific products, product groups or experiences and resolves complex operational and process problems that arise .
• Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners.
• Participates and/or leads activities with external stakeholders and clients to ensure all product offerings meet their strategic goals.
• Develops product-specific marketing initiatives.
• Supports risk management, compliance and audit needs as part of the first line of defense.
• Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results.
• Coordinates across groups and leads key contributors.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior