Product Manager Lead

PNCPhiladelphia, PA
Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Manager Lead within PNC's Retail Lending organization, you will be based in Philadelphia, PA. Enhance Acquisitions marketing strategy with customer targeting and placement tracking. Create marketing test and learn plan in partnership with the Marketing Team. Monitor financial and performance metrics for acquisitions channel success. Be a subject matter expert on Credit Card functionality and processes. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

  • Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
  • Bachelors
  • Industry relevant experience is typically 8+ years.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

  • Business Objectives
  • Customer Solutions
  • Marketing
  • Product Development
  • Product Management
  • Sales
  • Business Acumen
  • Collaborating
  • Competitive Environment
  • Decision Making and Critical Thinking
  • Design Thinking
  • Effective Communications
  • Emerging Technologies
  • Innovation
  • Knowledge Of Product Line
  • Problem Solving
  • Producing Results
  • Solutions Development
  • Higher level education such as a Masters degree, PhD, or certifications is desirable.
  • Specific certifications are often required.

Responsibilities

  • Responsible for end-to-end business and financial results for multi-faceted, complex products through the selection, design, development and promotion of new and existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.
  • Uses knowledge of emerging technologies to deliver products to customers through all applicable channels.
  • Prioritizes and makes decisions regarding recommendations.
  • Champions business cases, business plan and roll-out of specific products, product groups or experiences.
  • Monitors the marketplace to assess product, technology, and markets trends to identify a market need or opportunity.
  • Recommend innovative new products, new experiences or enhancements to existing products and develops and designs the features of a designated new or existing products.
  • Manages the end-to-end development, production, roll-out, pricing or promotion of specific products, product groups or experiences and resolves complex operational and process problems that arise.
  • Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners.
  • Participates and/or leads activities with external stakeholders and clients to ensure all product offerings meet their strategic goals.
  • Develops product-specific marketing initiatives.
  • Supports risk management, compliance and audit needs as part of the first line of defense.
  • Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results.
  • Coordinates across groups and leads key contributors.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level
  • years of service
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