Product Manager, Integrations

Lumos

4d • Remote

About The Position

Lumos powers Identity Governance for enterprises with 100,000+ employees, and our 250+ integration connectors are the foundation of everything we do. As we scale into larger, more complex enterprise environments, we're looking for an Integrations Product Manager to own the next chapter of our integration platform — deepening connector capabilities, elevating the self-service experience, and ensuring our integrations meet the highest standards of enterprise reliability.
This role sits at the intersection of technical platform work and customer experience. You'll own the foundational data layer that powers every Lumos product (Access Reviews, Lifecycle Management, App Store, Identity Intelligence) — ensuring it delivers rich, accurate data and a seamless setup experience for customers of all sizes.
You'll report directly to the Head of Product and partner closely with the Integration Platform engineering team, AppLifting (connector delivery), Data Platform, and customer-facing teams to make Lumos integrations a competitive differentiator in the IGA market.

Requirements

• 5+ years of experience in product management, ideally at a B2B SaaS company with significant integration/connector surface area
• Experience working with 3rd-party APIs — assessing capabilities, limitations, and mapping data models
• Understanding of ETL/data pipeline concepts and experience with data extraction at scale
• Track record of improving product quality metrics (error rates, support ticket volume, customer satisfaction)
• Experience with enterprise customer requirements (complex identity landscapes, on-prem systems, compliance)
• Comfortable navigating vendor ecosystems and managing external dependencies

Responsibilities

• Own the prioritization framework for new connectors (deal size, ICP alignment, broad applicability, workflow enablement) and drive improvements to existing ones. Balance breadth vs. depth tradeoffs.
• Evaluate vendor APIs, map their identity and access models (nested groups, delegated admins, multiple auth types) to Lumos's internal data model (accounts, entitlements, access graphs), and identify data gaps.
• Establish and maintain enterprise-grade reliability standards — connection success rates, sync SLAs, proactive health monitoring, and self-serve recovery paths.
• Own the integration discovery, connection, troubleshooting, and self-service recovery journey. Make integrations connectable in under 5 minutes.
• Maintain sandbox environments, track API changes, manage relationships with key technology partners, and build a connector testing strategy.
• Work with Data Platform, Analytics, Albus, AppStore, LCM, and AppLifting teams to ensure integration data powers downstream products effectively.

Benefits

• Medical, dental & vision insurance — 100% of premiums covered for employees, 60% for dependents. HSA and FSA available with employer contribution. International benefits align with local standards.
• Mental health support — Access to mental health resources and support.
• Monthly wellness stipend — A monthly stipend for gym memberships, fitness apps, and whatever helps you recharge.
• Life & disability insurance — Life insurance, short-term disability, and long-term disability coverage available.
• Flexible PTO — Flexible time off with a minimum annual requirement, because rest is part of doing your best work.
• Parental leave — Up to 16 weeks of paid parental leave for expecting parents.
• $1,000 annual learning stipend — An annual budget for courses, books, conferences, and certifications.
• Company & team offsites — Company and team bonding trips throughout the year, fully covered by Lumos.
• 401(k) with matching — Employer 401(k) matching to help you save for the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed