Product Manager III

EBSCO Industries Inc•Hoover, AL

About The Position

Headquartered in Birmingham, Alabama, Moultrie (www.moultrie.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and others for real-time remote monitoring. We take pride in developing deep user understanding, obsessing about the details, and going the extra mile to show our users we love them. Moultrie is customer-driven – hardware, software, marketing, and customer success teams collaborate to deliver a quality user experience. We are guided by the following principles: Customer Obsession.; Excellence is the Standard.; Bias for Action.; Act Boldly.; Deliver Results.; Hire and Develop the Best.; Be Curious and Learn.; Win as a Team Job Summary As Device Subscription Product Manager, you own Moultrie’s cellular data-plan business: the subscriptions that connect customers to their land. You run a critical, mature business that grows through retention and optimization more-so than new features, marketing, or hype. You own pricing, entitlement strategy, churn strategy, and the retention forecast and the related KPIs. You will lead a team of product owners covering camera-derived intelligence, the onboarding funnel, and retention, and your team is accountable for matching subscription with value so that customers stay engaged.

Requirements

Bachelor’s degree Business, Economics, Psychology, Human-Computer Interaction, or Computer Science or related field (in lieu of degree we will consider candidates with equitable years of professional work experience)
A minimum of five (5) years total related experience with a preference towards subscription and service businesses
3+ years in product management (preferably as a product manager) or working in strategic analysis and planning
2+ years of researching and generating business cases and proposals that can be converted into well-articulated and valuable deliverables
2+ years of experience working within an agile-lean software product development method, such as Scrum, Kanban, or SAFe

Nice To Haves

Experience where a subscription is tied to a physical device
Experience in mobile app subscription flows on iOS and Android
Expertise in at least one project management tool such as JIRA or Azure Dev Ops
Expertise in at least one design collaboration tool such as Whimsical or Figma
Experience with the Scaled Agile Framework and/or Agile Release Trains
A background in, and product knowledge of the hunting, fishing, or outdoor sporting goods market
Experience in finance, accounting, or FP&A

Responsibilities

Own, clarify and share the Voice of the Customer (VOC) and lead the org by effectively conveying the voice of the customer through artifacts and ceremonies.
Own, monitor, and drive the KPIs that drive your business: ARPD, ADPU, WAU, Data Plan NPS, Retention and Churn Rates, and Seasonality Reduction.
Run your monthly business review.
Build and maintain the pricing and financial models behind data plan strategy, and gain consensus from leadership.
Develop and maintain the data plan subscription roadmap that achieves the company’s goals.
Relentlessly prioritize the development that provides the greatest customer value.
Decompose churn by cause and design the product response to each.
Run pricing and positioning experiments and research, including entitlement changes across plan tiers to determine which offers appeal to customers
Own the data-plan revenue forecast jointly with Finance and participate in monthly R&O.
Lead two to three product owners: empower them to own their KPIs, scopes, and align their strategic thinking.
Contribute to strategic planning and development of the product.
Partner with UX, Research, Data Science, SW Team(s), and Marketing and CS to implement, launch, and support cutting-edge solutions.