Product Manager II (Remote Eligible)
About The Position
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking to hire a Product Manager II to join our Product Organization. You'll own a set of experiences and help define what "great" looks like as AI reshapes how customers work across Smartsheet. You’ll help identify the needs of our customers, and empower customers to drive meaningful change in their organizations.
Requirements
- A technical degree, or equivalent experience working closely with engineers to make product decisions on behalf of customers
- Two or more years of product management experience, ideally building tools that people use every day
- A data-informed mindset: you define and track feature metrics, dig into the "why" behind them, and separate real customer value from hype
- Experience partnering closely with engineering, design, user research and marketing teams working on agile development and frequent product releases
- Experience working directly with customers to gather insights and inform your perspective
- Success delivering delightful user experiences on high-scale platforms that drive real business outcomes
- High interpersonal skills to build trusted and strategic cross-team partnerships rooted in customer benefit
- Excellent written and verbal communication skills
- Comfortable using AI tools (e.g., Claude, Lovable, Cursor, or similar) to accelerate work, with a curious and experimental mindset toward emerging capabilities. But also able to think critically about where AI adds value vs. where human judgment is essential
Nice To Haves
- Genuinely curious about how people and organizations work
- Energized by ambiguous, fast-moving problems — AI is rewriting a lot of them
- At home diving deep into complex domains—and passionate about product management
Responsibilities
- Own a set of features end-to-end — defining and shipping them against clear success criteria
- Define a set of features/experiences based on customer needs, market trends, and business outcomes
- Make the feature-level release calls (ship, block, or defer) and own quality and readiness for what you ship, including AI behavior where it's involved
- Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success
- Partner with research, product design, data science and analytics teams to validate hypotheses
- Communicate strategy, product insights, winning and losing experimentation, etc. to a wide audience
Benefits
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
