Product Manager II

Microsoft • Redmond, WA

4d

About The Position

Surface works through a global ecosystem of distributors, resellers, and solution partners. This role as a Product Manager II helps that ecosystem succeed by building a scalable, partner-facing platform that improves how partners integrate, stay informed, and track readiness as new capabilities roll out. You’ll partner closely with engineering and business stakeholders to turn partner needs into a cohesive product experience—one that reduces friction, increases transparency, and improves time-to-adoption across the channel.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 2+ years experience in product/service/program management or software development OR equivalent experience.

Nice To Haves

• 3+ years of experience in program management, product management, or software engineering on customer- or partner-facing products/services.
• Experience collaborating with engineering teams to ship software in iterative releases (requirements, backlog, milestones, launch/learn).
• Knowledge of hardware channel models (distributor/reseller ecosystems) and the operational realities of partner-led selling and enablement.

Responsibilities

• Own the product vision and roadmap for a partner-facing platform that supports integration, communication, and readiness at scale.
• Define partner journeys for scenarios like change announcements, feature rollouts, readiness validation, and self-service discovery (documentation, status visibility, guidance).
• Translate partner and internal stakeholder needs into requirements (user stories, success metrics, prioritization), and drive execution with engineering.
• Design feedback loops and instrumentation (telemetry, adoption signals, issue trends) to understand what’s working and where partners struggle.
• Lead rollout strategies (preview programs, staged deployments, change management) to improve quality and reduce disruption for external partners.
• Coordinate across functions (engineering, partner/business stakeholders, operations, support readiness, communications) to deliver consistent end-to-end experiences.
• Create clear external-facing guidance that accelerates partner adoption and reduces recurring questions through better product experiences and content.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees