Product Manager II

Microsoft • Redmond, WA

3d • $100,600 - $199,000

About The Position

Microsoft Teams is the place where businesses of all sizes collaborate and get work done. The Teams for Small and Medium Businesses (SMB) team helps SMBs thrive by providing them with experiences that enhance how they serve their customers, communicate, meet, share, and manage workflows. We deliver enterprise-grade collaboration that is simple to setup, easy to administer, and is differentiated for SMB needs. We are seeking a Product Manager II who is customer-obsessed and data-driven, with the skills and a passion for delivering product experiences that measurably increase customer love, adoption, and engagement.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 2+ years experience in product/service/program management or software development OR equivalent experience.

Nice To Haves

• Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.
• 2+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 2+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• Industry experience designing, specifying, measuring and shipping software and service product experiences.
• Excellence in user experience design, customer and competitive insights, and data mindset that drives outcomes.
• Experience utilizing AI tools with in the product building process.

Responsibilities

• Understand customer needs and product goals and develop principles to guide product investments in the Microsoft Teams for SMB experience.
• Define product requirements and success measures for feature updates. Evaluate product updates through feedback and data, derive insights, improve and deliver product updates that delight customers.
• Collaborate closely with design, engineering, research, and partner teams throughout to align product outcomes.
• Communication with internal stakeholders, external customers and partners that brings clarity and energy, fosters trust and inclusion, and builds mutual understanding.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level