Product Manager II - RUM

Datadog•New York, NY

4h•$156,000 - $195,000•Hybrid

About The Position

Datadog Real User Monitoring (RUM) provides insight into frontend applications’ availability and performance across devices and frameworks, correlating frontend issues with backend telemetry, synthetic tests, and business data. The Product Manager will develop solutions to help customers onboard to RUM and expand their usage efficiently and scalably, ensure a consistent product experience, build intelligence from availability and performance data, and address enterprise customer needs. The role contributes to the product’s vision, strategy, execution, and continued evolution. The position works with engineering, design, data science, product, marketing, customer success, and technical writing teams. Datadog operates as a hybrid workplace and emphasizes office culture, collaboration, and work-life harmony.

Requirements

At least 3 years of Product Management experience, ideally in enterprise software serving a technical audience.
Previous engineering experience or deep interest, understanding, and knowledge of frontend technologies and troubleshooting workflows, such as resolving crashes, slowness, and network latency.
Strong sense of ownership and ability to own and measure outcomes with sales, technical solutions, marketing, and other partners.
Customer-focused approach and high quality standards for products.
Excellent verbal and written communication skills, including willingness to present and defend ideas to technical stakeholders and executives.

Nice To Haves

Product Management experience in enterprise software serving a technical audience.
Previous experience working as an engineer.

Responsibilities

Identify customer needs and business opportunities through quantitative data analysis and qualitative customer interviews.
Translate customer needs and opportunities into business cases, features, product requirements, and roadmaps.
Collaborate with engineering, design, data science, and product teams.
Work with marketing, customer success, and technical writing teams to deliver features and services that are easy to use and understand.
Communicate feature releases to internal and external users to support go-to-market efforts and product discovery.
Develop solutions that improve RUM onboarding and scalable usage, maintain experience consistency, build intelligence from availability and performance data, and address enterprise customer needs.
Participate in the vision, strategy, and execution of the RUM product offering.

Benefits

Generous and competitive benefits package.
New-hire stock equity (RSUs) and employee stock purchase plan (ESPP).
Continuous career development and pathing opportunities.
Employee-focused onboarding.
Internal mentor and cross-departmental buddy program.
Friendly and inclusive workplace culture.
Healthcare benefits.
Dental benefits.
Parental planning benefits.
Mental health benefits.
401(k) plan and match.
Paid time off.
Fitness reimbursements.
Discounted employee stock purchase plan.
Competitive salary and equity package, potentially including variable compensation. Benefits may vary based on country of employment and nature of employment.