Product Manager II

Jewelers Mutual Group • Raleigh, NC

1d

About The Position

The Product Manager II supports product management and product analytics for Jewelers Mutual by helping identify trends in product experience, financial and operational performance, and market/competitor dynamics. This role translates data into clear insights and recommendations that improve profitability, customer value, regulatory compliance, and operational execution. The Product Manager II is a developing subject matter expert who contributes to cross-functional product initiatives, filings, and enterprise projects under guidance from senior product leaders.

Requirements

• Bachelor’s degree in a related field (e.g., Business, Finance, Economics, Mathematics/Statistics, Risk Management/Insurance, Analytics) or equivalent combination of education and experience.
• 3–6 years of progressive experience in insurance product management, product analytics, underwriting, pricing, actuarial support, or closely related work.
• Experience performing analyses and translating results into clear, actionable summaries for leaders.
• Working knowledge of personal lines and/or specialty insurance products, product performance metrics, and portfolio monitoring concepts.
• Foundational understanding of insurance regulatory concepts and/or experience partnering with compliance/legal on regulated product changes.
• Strong analytical skills with experience building exhibits, dashboards, and repeatable reporting (e.g., Excel; exposure to BI tools a plus); ability to work with large/complex datasets.
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality work with appropriate guidance.
• Strong written and verbal communication skills; ability to collaborate effectively with cross-functional stakeholders.

Nice To Haves

• Master’s degree (MBA, MS in Analytics/Statistics/Economics, or related).
• Experience in product, pricing, underwriting, actuarial, or product strategy within a P&C insurance environment.
• Exposure to rate/product filing support (e.g., assisting with exhibits/manual pages, tracking approvals, coordinating reviews).
• Progress toward professional designation(s) such as CPCU, ARM, ARe, CSPA (or other relevant credentials).
• Intermediate proficiency with SQL and/or BI tools (e.g., Power BI, Tableau) and experience partnering with data teams on metric definitions and data quality.
• Experience supporting system/process improvements impacting product administration, reporting, or operational workflows.
• Prior mentoring, peer coaching, or demonstrated ability to help develop junior team members (informally).

Responsibilities

• Support product leaders in executing corporate actions, strategic initiatives, and operational priorities; contribute product guidance to partners across underwriting, claims, distribution, compliance, finance, legal, and operations.
• Perform product analysis and pricing support tasks, including developing draft exhibits, scenarios, and decision materials for review by senior team members.
• Monitor product performance for assigned products or segments; identify trends, risks, and opportunities and escalate findings with recommended next steps.
• Partner with business unit leaders and compliance/legal stakeholders to support adherence to state insurance regulations and internal governance standards.
• Support the filing process for assigned products, including preparing and reviewing exhibits, manual pages, forms, and supporting documentation; ensure accuracy and timeliness with oversight.
• Contribute to research, analysis, and business case development for product ideas, enhancements, and coverage/eligibility changes; summarize findings and propose options.
• Assist in developing recommendations for product enhancements, restrictions, segmentation, and feature changes; articulate impacts on customers, operations, and financial performance.
• Document analyses and outcomes from studies and initiatives; support implementation planning that may include system changes, workflow/process updates, policy/procedure updates, or organizational change components.
• Contribute to annual company and department business planning activities (e.g., assumptions, basic forecasting inputs, performance target support) under guidance.
• Participate on cross-functional projects, committees, and working groups; support workstreams and drive assigned deliverables to completion, escalating risks and dependencies as needed.
• Help develop and maintain product performance dashboards, reporting, and repeatable analytical routines; improve definitions and data quality in partnership with data/analytics teams.
• Maintain working knowledge of company policies and procedures; ensure product work aligns with internal controls, documentation standards, and audit readiness expectations.
• Share knowledge with peers and partners; may provide informal guidance to analysts or coordinate tasks within small project teams as assigned.

Benefits

• We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting [email protected].

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level