Product Manager II
Oklahoma Human Services•Oklahoma City, OK
•$85,000 - $85,000•Onsite
About The Position
This position is located in Oklahoma City, OK. The Product Manager II will be responsible for supporting the development and administration of technology products within an assigned portfolio. This role involves assisting with product support, maintenance, enhancement, system administration, user story requirements gathering, process mapping, validation testing, technical support, and front-end user support and training. The position requires strong communication and interpersonal skills, with the ability to foster an inclusive work environment and consider diverse community impacts.
Requirements
- A bachelor's degree and three (3) years of experience in Management Information System (MIS), Computer Science, Public Health, Social Work, or a related field OR an equivalent combination of education and experience.
- Knowledge of product or market including specific technical or industry knowledge
- Project management skills
- Interpersonal skills
- Skill in directing and coordinating the work of others
- Skill in establishing and maintaining effective working relationships with state employees and officials.
- Ability to cultivate a supportive and inclusive work environment for all employees.
- Ability to use superior communication skills, both oral and written, utilizing different communication styles
- Ability to present to diverse audiences, specifically racial, ethnical, socioeconomic, and disabled.
- Ability to consider the impacts of the work and perspectives of multiple communities in technical analysis and outcomes of a decision-making process.
- Must possess a valid driver's license
- Must maintain required car insurance.
Responsibilities
- Support product manager with support, maintenance, and enhancement of products in assigned portfolio
- Assist in system administration (User access, configuration requests, new system/software development)
- Assist in user story requirements gathering and process mapping
- Perform validation testing of production releases, bug fixes, and feature requests.
- Provide technical support by troubleshooting and triaging technology-specific issues
- Front-end user support and training
- Act as non-project BA
- Other Duties as assigned
Benefits
- Full State Employee Benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
