Product Manager II, Buyer & Retail Experience (1 year contract)

Lightspeed Commerce, Inc.Toronto, ON
CA$90,000 - CA$120,000Hybrid

About The Position

We’re on a mission to help power the businesses that are the backbone of the global economy. You will be a key part within our NuOrder by Lightspeed group to help Lightspeed make great products and strong decisions grounded in data. If you’re looking to work in a fast-paced, highly collaborative environment that impacts a large global customer base - let’s talk! The Product Manager II, Buyer & Retail Experience is responsible for the vision for helping world class brands showcase their merchandise and connecting them to retail buyers on NuORDER by Lightspeed. The ideal candidate will have a strong background in product management, product strategy, UX, data analytics and a passion for delivering exceptional user experiences in the retail industry. If you are an entrepreneurial problem-solver and are ready to make a huge impact on the future of the company, we would love to hear from you!

Requirements

  • Minimum 5 years of proven product management experience demonstrating an exceptionally strong mastery of product management craft.
  • A strong focus on commercial impact and business viability, treating the product as your own business and driving measurable revenue outcomes.
  • A visionary problem-solver who doesn't just execute, but consistently brings fresh, innovative ideas and strategies to the table.
  • Great storytelling skills with the ability to influence, align, and lead cross-functional teams and external stakeholders effectively.
  • Deeply grounded in metrics and user needs to drive product decisions, with a strong ability to translate insights into action.
  • A solid understanding of best-in-class UX principles coupled with rigorous, hands-on knowledge of A/B testing methodologies to optimize the user journey.
  • Proven experience working in Big Tech environments with a demonstrated track record of building and scaling complex products from zero to one.

Responsibilities

  • Owning the B2B Buying Strategy: Drive the overarching product strategy to build a compelling value proposition that addresses the core jobs-to-be-done and needs of our brands (the demand side on the NuORDER platform.)
  • Building a World-Class Buying Experience: Partner with diverse buyers and retailers all over the world, ranging from emerging stores to global enterprise powerhouses, to understand their needs and craft an unparalleled, best-in-class wholesale buying experience.
  • Managing the End-to-End Buying Journey: Oversee the complete lifecycle of B2B transactions, owning the journey from the moment an item is purchased to when it is fully paid for.
  • Driving Critical Transactional Capabilities: Take direct product ownership of key functional touchpoints, including Retail Profiles, Buyer Accounts, Insights, Product Discovery, etc.
  • Executing with Impact: Work closely with engineering, design, and go-to-market teams to translate strategic vision into roadmaps and PRDs, resulting in launched features that move feature, funnel and business metrics.

Benefits

  • Lots of autonomy, flexible work culture and the option of fully remote work
  • Genuine career opportunities in a company that’s creating new jobs everyday
  • Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
  • Work in a team big enough for growth but lean enough to make a real impact
  • Development of very high traffic products, used at the global scale
  • Opportunities to learn and expand your skill set
  • Become a valued part of the diverse and inclusive Lightspeed family
  • Lightspeed equity scheme (we are all owners)
  • Flexible paid time off policy
  • Health insurance
  • Health and wellness benefit of $500 per year
  • Hybrid working policy
  • Paid leave and assistance for new parents
  • Mental health online platform and counseling & coaching services
  • Volunteer day
  • medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.
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