PRODUCT MANAGER , HEALTH - HYBRID

Green Shield Canada

1d•CA$72,521 - CA$109,341•Hybrid

About The Position

This role is responsible for driving the strategic development of products that enhance capabilities within the GreenShield+ integrated payer provider platform, including building tools for practitioners. The company is a not-for-profit social enterprise focused on improving health and benefits for Canadians. They aim to create a more holistic approach to health, taking care of both mind and body. The mission is to create better health for all Canadians, starting with their employees. The company culture emphasizes meaningful careers, inclusivity, and making a difference together.

Requirements

3+ years of product management experience, ideally with exposure to digital insurance or healthcare products.
Solid understanding of Agile methodologies and the full product development lifecycle.
Excellent verbal and written communication skills.
Experience working on platform products with multiple integrations.
Technically fluent; while not a developer, you’re comfortable working closely with engineering teams and understanding technical constraints.
A self-starter with the ability to manage multiple priorities and deliver results in a fast-paced environment.
Strong relationship-building skills and the ability to navigate ambiguity with confidence.
Deep understanding of digital product management, including operational readiness, support, analytics, and product operations.
Understanding of the organizational health, insurance and benefits administration industries.
Strong analytical skills with the ability to make data-driven decisions and build compelling business cases.
Systems thinker with a holistic view of the customer journey and product ecosystem.
Skilled in writing clear, detailed product specifications tailored to both business and technical audiences.
Ability to make pragmatic trade-offs to deliver high-quality features on time and with minimal bugs.
Experience in QA processes to ensure robust, cross-platform feature launches.
Capable of triaging bugs effectively and determining launch-critical issues.

Responsibilities

Lead the development and execution of products and services that align with GreenShield’s strategic goal of enabling efficient care.
Drive prioritization and requirement definition while contributing to long-term product vision and strategy.
Facilitate stakeholder discussions, gather and evaluate requirements, and translate them into actionable product plans.
Partner closely with clinical operations stakeholders to ensure product alignment with operational processes and identify opportunities for process improvement.
Communicate product strategy and roadmaps clearly to non-technical audiences through presentations, documentation, and discussions.
Collaborate with stakeholders including Product, Design, Architecture, and Engineering teams throughout the product lifecycle.
Work cross-functionally with Operations, Marketing, and Sales to support go-to-market strategies and ensure successful product launches.
Stay informed on industry trends, regulatory changes, and emerging technologies to inform product decisions.