Product Manager, Flex Platform

cloud software group•Florida - Home Office, MA

About The Position

Citrix Platform Services enables a consistent, reliable, and scalable platform experience for Citrix customers—supporting IT decision-makers, administrators, and end users alike. The Platform Services team owns foundational, cross-platform capabilities that are consumed across Citrix products, including telemetry, consumption, economics, and user experience.

Requirements

8–12+ years of Product Management experience, with senior or principal scope.
Experience owning platform or infrastructure‑grade products spanning multiple teams and systems.
Direct experience working with enterprise customers’ IT finance models, including chargeback/showback and cost allocation for shared platforms.
Strong understanding of how Citrix platforms are deployed and consumed in enterprise environments.
Experience designing data models, metrics, or reporting systems intended for automation or AI‑assisted analysis.

Responsibilities

Serve as a trusted advisor for team members on customer pricing, consumption and chargeback models.
Own platform pricing and rate cards as a product capability, including pricing dimensions, units of measure, and rules for shared platform services.
Define platform usage, consumption, and reporting semantics, including metric definitions and billable vs non‑billable constructs.
Architect platform economics and reporting so they enable automated insights, anomaly detection, and forecasting rather than manual analyst workflows.
Define product requirements for platform telemetry and metering to support pricing, reporting, and alignment with Corporate billing and finance systems.
Act as the BU product authority for pricing, reporting, and usage semantics, partnering with Corporate teams to ensure accurate and scalable execution.
Incorporate enterprise customer IT finance models into platform design, including chargeback/showback, shared infrastructure, and central IT funding models.
Serve as a senior counterpart to Product, Engineering, Finance, and customer stakeholders on platform economics and reporting topics.