Product Manager - Fixtures

MAD Elevator Inc • Mississauga, ON

15d

About The Position

Our physical interface panels are one of the most visible and tactile parts of every elevator we build — the thing every passenger touches, every technician installs, and every building owner notices. Getting them right matters. That means not just designing great products, but ensuring they are easy to order, reliable in the field, competitively priced, and supported by a roadmap that keeps us ahead of where the market is going.

We are looking for a Product Manager - Fixtures to take full ownership of this product line — someone who is equally comfortable walking a job site and sitting in a strategy meeting, and who finds genuine satisfaction in the details that make a product work in the real world, not just on paper.

This role is the bridge between our customers and our Product Development team. You will translate what you hear on job sites and in OEM conversations into clear product specifications, commercial proposals, and a roadmap that the business can execute against. You will own the line's performance — revenue, margin, and product health — and lead it from market discovery all the way through to end-of-life.

Requirements

• A degree in Mechanical Engineering, Industrial Engineering, Electrical Engineering, or a related technical business field.
• 7+ years in product management, application engineering, or field engineering in an industrial B2B, OEM, or building-systems environment. You have seen a product through its full life — from the first customer conversation to the final phase-out — and you know what it takes at every stage.
• Hands-on familiarity with Commercial Building Systems (HVAC, Automation, or Access Control/Security Infrastructure), Elevator/Vertical Transportation, or Industrial Electrical Distribution is highly preferred. You already speak the language of the industry and understand the stakes of getting it wrong in a code-driven, safety-critical environment.
• Comfortable building a margin model, setting a list price, and defending it — and equally comfortable reviewing a mechanical drawing or walking a production line to understand what it will actually cost to build. Experience with pricing, gross margin management, and demand forecasting is expected.
• You can write a tight PRD, a compelling business case, and a plain-English product brief for a sales team — and know which one the moment calls for. You engage credibly with engineers and with customers' technical staff without needing a translator on either side.
• You have worked in industries where codes and standards are not optional. You can get up to speed quickly on ASME, CSA, or equivalent frameworks and understand how they shape what you can and cannot build.
• You have driven cross-functional work — pulling R&D, Operations, and Supply Chain together toward a shared deadline — without needing someone to manage the process for you. Experience within a stage-gate or portfolio governance structure is an asset.

Nice To Haves

• Mechanically curious — the kind of person who looks at a panel on a wall and wonders how it was made and how it could be better.
• Enough field credibility to earn the respect of a technician on a job site and enough commercial instinct to build a business case that gets a room of engineers and finance people aligned.
• Communicate plainly, take ownership seriously, and know that the best product strategy in the world means nothing if the launch falls apart.

Responsibilities

• Staying Close to the Market: You get out of the office regularly — job sites, OEM conversations, field observations — and bring that intelligence back in a form the business can act on. Competitor moves get logged, not just noticed. Customer frustrations become roadmap inputs, not just service tickets.
• Knowing What Gets Built Next and Why: The roadmap is yours to build and defend across a 6-to-24-month horizon. You take priorities into portfolio reviews with a business case behind them — ROI, pricing rationale, and resource ask included — and hold the line when those priorities get pressure-tested.
• Defining What Done Looks Like: You work closely with R&D to translate market insight into specifications — PRDs, user stories, acceptance criteria — that are clear enough to build to and tight enough to prevent scope from quietly expanding. You stay involved through development, not just at kickoff.
• Making Sure the Launch Actually Works: You coordinate across Operations, Supply Chain, and R&D to confirm manufacturing is ready, inventory positioning makes sense, and documentation is accurate before anything ships. You use pilots and beta deployments to surface problems before they become field issues.
• Running the Line Like a Business: You watch margin trends, push for BOM cost reductions, and get ahead of component obsolescence. You run post-launch reviews that compare actual results to what the business case promised — and when the numbers are off, you drive the fix.
• Helping the Sales Team Win: You keep product materials accurate, show up at trade shows ready to go deep, and are the person Sales calls when a customer pushes back on something. You bridge the gap between what the product can do and what the market believes it can do.
• Solving the Hard Problems: When a complex customer issue lands that standard support cannot handle, you step in with the product expertise to get to the right answer — and make sure the lesson feeds back into the product.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level