Product Manager, Early Collections

Ford Motor Company • Dearborn, MI

4d

About The Position

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world. The Ford Credit Core + Servicing (C+S) product team is on a mission to build unwavering confidence and loyalty in our internal agents and external customers. We envision a future where our servicing tools and processes provide complete support, enable self-sufficiency, and deliver effective, personalized service exactly when and where it's needed. As a Early Collections Product Manager, you won't just gather requirements; you will be a key driver in delivering software solutions that directly impact on the daily work of Ford Credit Agents and, by extension, the satisfaction of our customers. Embracing a modern agile mindset, you will operate at the intersection of product strategy and technical execution, partnering closely with business, product, and engineering teams. You will ideate, design, and help deliver new functionality into our strategic servicing toolset.

Requirements

• Passionate about transforming customer experiences and empowering internal teams with cutting-edge technology.
• Thrive in a dynamic, agile environment focused on delivering tangible value.
• Modern agile mindset.

Responsibilities

• Be a key driver in delivering software solutions that directly impact on the daily work of Ford Credit Agents and, by extension, the satisfaction of our customers.
• Operate at the intersection of product strategy and technical execution, partnering closely with business, product, and engineering teams.
• Ideate, design, and help deliver new functionality into our strategic servicing toolset.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed