Product Manager - Digital Payments

Western Alliance Bank•Phoenix, AZ

About The Position

As a Senior Product Manager you'll manage the complete lifecycle of the assigned suite of banking products within the Bank's commercial product portfolio. You'll assist with developing and executing the Bank's Product strategy and roadmap in conjunction with business partners., as well as provide hands-on, product-level leadership needed to realize concepts and potential key innovations into tangible, profitable products that are aligned with the Bank's objectives. You'll lead a team of Product Analysts to perform or coordinate the work from product concept and business case analysis to technical development and introduction all the way through to ongoing maintenance and improvement. As a Senior Product Manager you'll also complete market research to monitor trends, develop reports for key stakeholders and recommendations on product suite and pricing strategy, in order to deliver a healthy profit margin and revenue growth. Partner with the Product Management leadership to execute the Bank's strategic plan, with specific focus on leading efforts to develop and operate profitable banking products. Meet product development objectives, manage product health, and responsiveness to market dynamics. Support the product lifecycle process and executing their work within the department's standards on deliverables for business case development, business requirement gathering, product design, implementation, and maintenance. Lead the research, analysis, design, development, pricing, and implementation of new products, and modification and enhancements to existing products. Ensure the product suite's success in managing product health and effectiveness, pro-actively addresses obstacles to product development, product adoption, deteriorating product performance, competitive analysis, and complications in service delivery. Assist management in identifying, assessing and implementing risk control procedures for assigned products and channels. Foster strong, healthy working relationships with senior leaders in partner departments (including Lending, Credit Administration, Risk Management/Compliance, IT and other internal support departments, and third-party services), as well as facilitate team's contribution to and compliance with technical processes and requirements, risk mitigation, efficiency, and customer service. Lead and develop a team; responsible for hiring, coaching, performance management, training and development.

Requirements

8+ years of related experience in Product Management, Treasury Management Sales or similar field
Bachelor's degree in related field required
Previous leadership experience required
Advanced knowledge of general financial services or banking products and services
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Advanced knowledge of banking products, including treasury management, credit cards, as well as pricing dynamics
Market specific awareness
Advanced experience with Product Management Methodology including new product launches, road mapping, business cases, product enhancements, communication and marketing plans, and robust executive management presentations and reporting development
Advanced speaking and writing communication skills
Occasional travel required

Responsibilities

Manage the complete lifecycle of the assigned suite of banking products
Assist with developing and executing the Bank's Product strategy and roadmap
Provide hands-on, product-level leadership needed to realize concepts and potential key innovations into tangible, profitable products
Lead a team of Product Analysts to perform or coordinate the work from product concept and business case analysis to technical development and introduction all the way through to ongoing maintenance and improvement
Complete market research to monitor trends, develop reports for key stakeholders and recommendations on product suite and pricing strategy
Partner with the Product Management leadership to execute the Bank's strategic plan
Meet product development objectives, manage product health, and responsiveness to market dynamics
Support the product lifecycle process and executing their work within the department's standards
Lead the research, analysis, design, development, pricing, and implementation of new products, and modification and enhancements to existing products
Ensure the product suite's success in managing product health and effectiveness
Assist management in identifying, assessing and implementing risk control procedures for assigned products and channels
Foster strong, healthy working relationships with senior leaders in partner departments
Lead and develop a team; responsible for hiring, coaching, performance management, training and development