Product Manager, Digital Operations- Mars Veterinary Health
About The Position
As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership. Why This Role Matters: Own the product vision, strategy, roadmap, and lifecycle from concept through launch and optimization. Drive business outcomes by identifying opportunities, prioritizing investments, and delivering products that create customer and organizational value.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
- 8+ years of experience in product management, program management, or technical operations (e.g., DevOps, SRE, Platform PM).
- Strong understanding of modern software development life cycles (SDLC), CI/CD pipelines, and cloud infrastructure (AWS, Azure, or GCP).
- Experience using and configuring monitoring/observability tools (e.g., Datadog, Splunk, New Relic).
- Excellent collaboration and project management skills.
Responsibilities
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Define product vision, strategy, and roadmap.
- Lead product discovery, delivery, and lifecycle management.
- Prioritize features and investments based on customer, business, and technical needs
- Evaluate build-versus-buy decisions, including third-party platforms and integrations.
- Partner with cross-functional teams to deliver scalable, high-impact products.
- Measure product success and drive continuous improvement through data and customer feedback.
- Communicate product strategy, priorities, and outcomes to stakeholders and leadership.
- Other job duties as assigned.
Benefits
- Competitive salary with paid time off & holidays
- Medical, dental, and vision insurance
- Fertility and family-building assistance
- Paid Parental leave
- Practice Paid Basic Life Insurance
- Practice Paid Short- and Long-Term Disability
- Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match
- Commuter Benefits
- Legal Plan
- Health Savings Account & Flexible Spending Account
- Mental health support and resources
- Paid Volunteering
- Optimum Wellness Plans® for up to three pets
- Continuing Education allowance & MED hours for eligible positions
- Student Debt Relief (for full-time DVMs)
- A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
