Product Manager - Data & Decision Support (Level Depending on Experience)

Macmillan • ,

17h • $80,000 - $115,000 • Remote

About The Position

Macmillan Learning is seeking team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. This role supports the discovery, development, and delivery of internal data and system capabilities that enable stakeholders across the organization to make more informed, efficient, and impactful decisions. Working closely with Product, Engineering, Data, Analytics, and business stakeholders, this role helps identify problem areas, gather and synthesize inputs, and contribute to the definition of product solutions. The Product Manager assists in translating business needs and decision workflows into clear, actionable requirements that support the delivery of scalable and reliable data capabilities. Operating within a complex and evolving data ecosystem, this role contributes to roadmap development, prioritization, and execution while building foundational product management skills. This includes developing strengths in stakeholder collaboration, systems thinking, and outcome-driven delivery, with increasing responsibility over time. This role does not have managerial responsibilities. The position will be filled at the level of Associate Product Manager- Data & Decision Support, or Product Manager - Data & Decision Support depending on experience.

Requirements

• 1–3 years of experience in a product, operations, analytics, or related role involving cross-functional collaboration and problem-solving.
• Demonstrated ability to support execution of cross-functional initiatives, managing multiple workstreams and deadlines effectively.
• Strong organizational skills and attention to detail, with the ability to structure and manage complex information.
• Ability to gather, synthesize, and clearly communicate insights from qualitative and quantitative inputs.
• Comfort working with data to inform decisions (e.g., experience with analytics tools, basic SQL, or similar).
• Ability to work effectively with cross-functional stakeholders and incorporate diverse inputs into problem-solving.
• Demonstrated ability or interest in understanding how systems, data, and workflows connect across an organization.
• Comfort operating in ambiguous environments, with a willingness to take initiative and learn.
• Strong written and verbal communication skills, with the ability to translate complex concepts for different audiences.
• Experience in applying AI, automation, or advanced analytics to improve workflows and decision-making.
• Bachelor's Degree.
• 3 years’ experience designing and building new products or internal systems, and enhancing existing capabilities.
• 2 years’ product management or related experience (e.g., business analysis, data product, systems product).
• Demonstrated ability to contribute to product strategy and independently drive execution from discovery through delivery.
• Experience working with data systems, analytics platforms, or internal tools, translating business needs into technical solutions.
• Comfort collaborating closely with engineering and data teams, including scoping, estimation, testing, and validation.
• Strong systems thinking, with the ability to understand dependencies across tools, data pipelines, and workflows.
• Experience operating in ambiguous or evolving environments, helping define processes such as intake, prioritization, or product operations.
• Strong stakeholder management skills, with the ability to build trust and drive alignment across cross-functional teams.
• Demonstrated ability to influence and deliver outcomes without direct authority.
• Strong quantitative, analytical, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to translate complex concepts for diverse audiences.
• Experience demonstrating high ownership mindset with the ability to balance strategic thinking and hands-on execution.

Nice To Haves

• Experience working on internal-facing products, data platforms, or enterprise systems.
• Familiarity with data warehouses, data pipelines, or modern analytics tooling (e.g., BI tools, semantic layers).
• Working knowledge of SQL or experience querying and validating data.
• Experience applying data, analytics, or automation to improve business processes or decision-making.
• Experience working within CRM, marketing, financial, or operational systems ecosystems.
• Experience in education, EdTech, publishing, or other multi-stakeholder environments.
• Familiarity with Agile or other product development methodologies.
• Product Management Certification.

Responsibilities

• Support discovery efforts to identify problems related to data, reporting, and decision-making workflows across internal stakeholder groups.
• Gather and synthesize qualitative and quantitative inputs (e.g., stakeholder feedback, system data, operational metrics) to help inform product opportunities.
• Assist in identifying patterns, pain points, and areas of opportunity across systems and workflows.
• Contribute insights to support prioritization and roadmap discussions.
• Support validation of potential solutions through data analysis and stakeholder feedback.
• Support backlog management for internal data and system initiatives, ensuring work items are clearly documented, organized, and up to date.
• Gather and synthesize inputs required for prioritization, including business value, stakeholder needs, effort, dependencies, and risks.
• Help ensure backlog items are well-defined with clear requirements, acceptance criteria, and success metrics.
• Support prioritization processes by preparing materials, surfacing trade-offs, and maintaining visibility into competing requests.
• Track and communicate changes in priorities, helping maintain alignment across stakeholders and reduce confusion or rework.
• Support execution of product initiatives in partnership with Engineering, Data, Analytics, and Business Systems teams.
• Assist in translating business needs into user stories, workflows, and requirements documentation.
• Track progress, risks, and dependencies across initiatives, ensuring work stays aligned and on track.
• Proactively surface blockers, gaps, or risks, and escalate as needed to support timely resolution.
• Support testing, validation, and rollout of new capabilities to ensure solutions meet defined requirements.
• Lead discovery efforts to identify high-impact problems related to data, reporting, and decision-making workflows across internal stakeholder groups.
• Shape product direction in partnership with the Group Manager, including opportunity sizing, defining success metrics, and aligning to organizational goals.
• Identify opportunities to improve data accessibility, workflow efficiency, and decision-making through the application of automation and AI-enabled solutions.
• Develop recommendations and business cases to support prioritization and roadmap decisions.
• Drive the evolution of product management processes in a rapidly developing environment, including discovery, intake, and prioritization practices.
• Own backlog management for internal data and system initiatives and contribute to the evolution of intake processes, supporting scalable and effective ways of working.
• Evaluate incoming requests and opportunities based on business value, feasibility, dependencies, and alignment to organizational priorities.
• Make prioritization recommendations and surface trade-offs, aligning with the Group Manager on higher-impact or cross-functional decisions.
• Communicate priorities, trade-offs, and roadmap updates for assigned initiatives or product areas to ensure transparency and alignment.

Benefits

• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level