Product Manager, Consultant - Digital Compliance & Operations

Blue Shield of California • El Dorado, AR

17d

About The Position

Your Role The Digital Compliance and Operations team ensures that our web and mobile sites are compliant with all state and federally mandated requirements and drives changes to our web and mobile sites to support these legal requirements. The Digital Product Manager, Consultant role will report to the Senior Program Manager, Digital Operations. In this role you will help define the short-term and long-term product roadmap. You will work with cross-functional teams in a fast paced, agile environment and will be responsible for managing product development deliverables such as requirements documentation, analytics, design reviews, implementation, and delivery. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Responsibilities Your Work In this role, you will:

Requirements

• Requires a bachelors degree in Business, Finance, Economics, Public Health, or Information Technology; graduate degree (e.g. MBA) is highly desirable
• Requires at least 6 years of prior relevant experience in Product Management, Management Consulting, or Entrepreneurship required
• Requires ability to create and prioritize effective user stories and backlogs in Jira
• Requires knowledge on agile workflows like sprints, stand-ups, and iterative development
• Requires digital product management experience such as enhancing websites, mobile apps, or software products from ideation to launch
• Ability to clearly convey status, notes, and next steps through written and verbal communication
• Ability to articulate business goals, strategies, and logic across internal and external teams
• Ability to create and deliver clear and compelling presentations
• Ability to drive and facilitate all agile team processes
• Ability to articulate digital operating model and approach to business partners and stakeholders
• Ability to lead partner and stakeholder collaboration sessions, including with executive stakeholders
• Ability to independently convey thought leadership clearly through written communication
• Ability to articulate project status to leadership

Nice To Haves

• Knowledge of regulatory, compliance, and mandates related to healthcare or similar industries strongly preferred

Responsibilities

• Identify, understand, and develop ongoing key personas for product areas
• Exhibit natural and intuitive user empathy
• Determine and analyze key performance indicators (KPIs) at a product level to establish experience success, failures, and next steps through iteration
• Conduct secondary market research
• Effectively organize and lead brainstorming sessions
• Collaborate and build strong relationships with the development teams, across departmental teams, and internal and external stakeholders
• Lead vendor business relationships
• Employ active listening and engagement in meetings
• Lead agile team meetings independently

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees