Digital Product Manager

BECU

3d

About The Position

As a Senior Product Manager – Digital Banking, you’ll shape the future of BECU’s digital banking experience. Your strategic vision will guide the selection of platforms, define priorities, and influence how millions of members interact with their finances. From leading vendor evaluations to crafting a roadmap for mobile-first solutions, you’ll be at the center of innovation—ensuring every decision enhances member experience and drives business growth.

Requirements

• Bachelor’s degree or equivalent experience in technology, business, or related discipline.
• 7+ years of experience in product management or product development roles.
• Experience managing and maintaining vendor relationships.
• Ability to self-direct, identify business and customer needs, and deliver solutions.
• Strong communication skills, including writing, editing, and presenting to senior leadership.
• Experience with digital banking and mobile platforms.

Nice To Haves

• Advanced degree preferred.
• Familiarity with Agile and Scrum methodologies.
• Experience developing user stories and domain expertise.
• Strong research, leadership, and negotiation skills.
• Product Owner certification.
• Knowledge of AI/ML concepts as a plus.
• Proficiency in PowerPoint and other presentation tools.

Responsibilities

• Own the Vision and Strategy: Define and lead the roadmap for digital banking capabilities, focusing on mobile-first experiences that meet member needs.
• Drive Vendor Selection: Manage the RFP process, evaluate solutions, and collaborate with stakeholders to select the right platform for BECU’s future.
• Lead Cross-Functional Collaboration: Partner with teams across Marketing, Payments, Fraud Ops, Cybersecurity, and more to align priorities and deliver impactful solutions.
• Analyze and Innovate: Use data insights and member feedback to identify pain points, improve adoption, and enhance overall user experience.
• Manage Performance: Establish and monitor key metrics, ensuring products meet business goals and deliver measurable outcomes.
• Champion Continuous Improvement: Capture lessons learned and adjust strategies to keep BECU ahead in the digital banking space.

Benefits

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by BECU
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees