Digital Product Manager

Manulife • Boston, MA

11h • Hybrid

About The Position

This role offers the chance to lead the global digital product strategy for institutional asset management, driving innovation and shaping user-centric digital experiences for large-scale investors. By balancing business and customer needs, you’ll directly influence the usability and adoption of key platforms, making a significant impact on how clients engage with digital products. Your work will contribute to the organization’s mission by championing process improvements and delivering solutions that exceed customer expectations. In return, you’ll gain the opportunity to collaborate with cross-functional teams, develop strategic insights, and play a pivotal role in redefining digital experiences within a supportive, growth-oriented environment.

Requirements

• 3–5 years in product management, with a consistent track record of delivering successful digital products.
• Experience supporting iterative product delivery using methodologies such as Lean, Scrum, and Kanban
• skilled in tools like Jira.
• Bachelor’s degree required.
• Certifications in Product Management or related disciplines (e.g., CSPO, SAFe) are a plus.

Nice To Haves

• Experience in Institutional or Asset Management.
• Proficient in applying design systems for scalable, consistent user experiences; familiar with personalization tools (e.g., Adobe Target, Optimizely).
• Experience with enterprise-grade platforms (e.g., Adobe Experience Manager, Salesforce); understanding of headless architecture and API-first ecosystems.
• Experience managing consent solutions to ensure compliance with global data privacy regulations (GDPR, CCPA); collaboration with legal and compliance teams.
• Proven ability to collaborate cross-functionally with design, engineering, and marketing teams; skilled at articulating product vision and influencing stakeholders.

Responsibilities

• Product Discovery and Strategy: Lead product strategy by leveraging user feedback and competitive analysis, creating and refining product roadmaps that align with strategic goals, and collaborating with cross-functional teams to ensure stakeholder alignment.
• Product Delivery and Implementation: Drive agile product delivery by participating in sprint planning, backlog refinement, and daily standups, crafting detailed user stories, prioritizing the backlog, and overseeing user acceptance testing to ensure high-quality standards.
• Data Driven Insights and Strategic Decisions: Analyze product data to monitor performance, identify trends, and make informed decisions using structured prioritization methods (RICE), ensuring alignment with strategic objectives.
• Platform Modernization and User Experience: Modernize the platform through secure, headless architecture, implement global design systems for consistent user experiences, and develop personalization strategies to enhance engagement and deliver measurable business value.
• Change Management and Go-to-Market Activities: Facilitate adoption plans and smooth rollouts of new features, collaborate with marketing, sales, and support teams for training and communication, and monitor adoption metrics to refine product strategies.

Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
• retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources
• paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level