Product Manager, Connected Products
About The Position
Own the lifecycle of current connected product offerings - including scope, design, implementation, maintenance and support. Partner with management to develop and maintain a multi-year product line roadmap. Gather and prioritize dealer, customer, and business requirements and translate them into product features. Monitor product performance, adoption, engagement, and customer feedback to drive continuous improvement. Conduct and use voice of customer/dealer research to inform new product development decisions. Develop and maintain new product requirements, business cases, and supporting documentation. Partner with internal teams and external developers to manage scope, timing, and risk against deliverables. Coordinate activities across projects to ensure alignment between business objectives and development efforts. Create documentation and best practices that support the long-term growth and adoption of our Connected Products. Optimize processes for prioritization, requirements gathering and release management. Work closely with third party partner developers to define priorities, clarify requirements, review progress, and ensure successful delivery. Work closely with Regional Sales Managers, Regional Technical Advisors and Dealer teams to address product requests, field issues and opportunities. Support dealer enablement, training, customer adoption, and go to market activities for product launches and enhancements. Facilitate communication, decision making, and alignment across stakeholders.
Requirements
- Bachelor's degree required.
- Computer Science or Business major preferred
- 5+ years experience in Product Management, with 2 years in connected products or IT space
- Excellent presentation, communication, and interpersonal skills
- Experience with connected products and mobile applications
- Familiar with Jira, Microsoft Office, Slack, Miro
Responsibilities
- Own the lifecycle of current connected product offerings - including scope, design, implementation, maintenance and support.
- Partner with management to develop and maintain a multi-year product line roadmap.
- Gather and prioritize dealer, customer, and business requirements and translate them into product features.
- Monitor product performance, adoption, engagement, and customer feedback to drive continuous improvement.
- Conduct and use voice of customer/dealer research to inform new product development decisions.
- Develop and maintain new product requirements, business cases, and supporting documentation.
- Partner with internal teams and external developers to manage scope, timing, and risk against deliverables.
- Coordinate activities across projects to ensure alignment between business objectives and development efforts.
- Create documentation and best practices that support the long-term growth and adoption of our Connected Products.
- Optimize processes for prioritization, requirements gathering and release management.
- Work closely with third party partner developers to define priorities, clarify requirements, review progress, and ensure successful delivery.
- Work closely with Regional Sales Managers, Regional Technical Advisors and Dealer teams to address product requests, field issues and opportunities.
- Support dealer enablement, training, customer adoption, and go to market activities for product launches and enhancements.
- Facilitate communication, decision making, and alignment across stakeholders.
Benefits
- paid time off
- health
- dental
- vision
- life
- disability benefits
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
