Product Manager, Commerce Platform & Channels

Warner Music•Los Angeles, NY

5d•Onsite

About The Position

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity, Collaboration, and Commitment. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent. WMX, Warner Music Group’s culture-driving media, creative content, and artist services’ division, sets a new standard for artists, advertisers, and fans through world class experiences, award-winning creative content, and industry leading audience insights. At WMX (Warner Music Experience) we’re building the music industry’s most dynamic artist and fan-centric organization, creating fans and influencing culture through engaging content and best-in-class experiences. We partner with acclaimed brands and emerging artists to create innovative, authentic, world-class consumer experiences. Ecommerce and Commerce Channels has grown to be a thriving business for artists and brands. Our team partners with artists, labels and executives to develop engaging artist stores, social activations, sales channel extensions and memorable customer experiences. We develop best in class tools and processes to help internal teams efficiently deliver products and services to fans around the world.

Requirements

2-3 years of Product Management experience, with a background in eCommerce or digital commerce
Experience supporting products or integrations that drive online commerce, marketplaces, social commerce or digital sales channels
Experience working with Shopify or similar eCommerce platforms
Understanding of product catalogs, inventory, order management and third-party integrations
Proven ability to work cross-functionally with development, design, operations, marketing and external partners
Excellent written and verbal communication skills with stakeholders at all levels

Nice To Haves

Comfortable using data to prioritize product decisions and measure business impact
Experience owning a product area with measurable revenue, conversion, or customer growth goals
Bachelor’s Degree preferred

Responsibilities

Own the product strategy and roadmap for third-party commerce channels that extend our Shopify storefronts, catalogs and customer reach
Support the evaluation and implementation of new Shopify apps, platform capabilities, and third-party sales channel integrations that improve the fan experience and business performance
Define requirements, and success metrics; support product delivery from discovery through launch and continuous optimization
Partner with internal stakeholders and external technology providers to successfully launch and optimize new commerce capabilities
Stay informed on emerging commerce trends, including AI-powered shopping, agentic commerce and new digital sales channels and share ideas that enhance the fan experience and support business growth
Educate stakeholders on current and developing capabilities and establish best practices for re-use of mature capabilities across our roster of artists and stores