About The Position

InPost is seeking a Product Manager to take ownership of its collaboration platforms, including Jira, Confluence, and Service Desk, with plans to expand to other cross-team tools. The initial priority will be to drive the Jira Cloud migration, managing scope and outcomes. This role involves defining the 'what' and 'why' for the Collaboration Platforms team, gathering and prioritizing requirements from stakeholders across markets, and establishing standards for tools without current owners. The Product Manager will represent the platform roadmap to various stakeholders and markets.

Requirements

  • Hands-on experience with Atlassian tools (Jira, Confluence, Service Desk).
  • Solid product management experience and project-management mindset.
  • Ability to bring structure and ownership.
  • Strong stakeholder management skills, equally comfortable with technical and business audiences.
  • Assertiveness - being able to set a standard and hold it even when it's not the popular answer.
  • Comfort working across markets, with a large vendor and internal team to coordinate.
  • Polish (communicative - able to run meetings and daily stakeholder conversations) and English (fluent).

Nice To Haves

  • Atlassian certification (e.g. ACP-100 Jira Administrator or equivalent).
  • ITIL Foundation certification.
  • Project Management certification.
  • Experience with Atlassian Cloud migrations specifically.
  • Knowledge of Microsoft Teams and Miro platform administration.
  • Familiarity with ITSM frameworks.

Responsibilities

  • Own the roadmap, backlog and governance for InPost's collaboration platforms (Jira, Confluence, Service Desk, and progressively Teams, Miro and others).
  • Drive the Jira Cloud migration as your first priority - owning scope and outcomes, and acting as the internal counterweight to the external delivery partner.
  • Partner daily with the Collaboration Platforms team, who handle technical execution, while you define what and why.
  • Gather requirements from business and technical stakeholders across markets, prioritise pragmatically, and be comfortable saying no and defending that decision.
  • Set standards and direction for tools with no current owner as they get added to your scope.
  • Represent the platform roadmap in front of stakeholders across multiple markets and functions.

Benefits

  • Ownership of metrics, budget-relevant decisions and the roadmap for your area.
  • Engineering, design and analytics partners you work with directly, not through a queue.
  • Access to challenging projects and innovative technologies.
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