About The Position

Sycle is a market-leading global SaaS company focused on improving hearing care worldwide. As the leading practice management solution for audiology providers, Sycle helps customers grow their businesses by delivering high-quality patient care and exceptional services. The company serves small hearing care practices and large retailers in 13 countries. Sycle is headquartered in Lone Tree, Colorado, with a significant remote workforce across the US and Canada. This role is open to candidates in BC. The Product Manager – Clinical Audiology will combine clinical expertise with product intuition, serving as the internal voice of the clinician. The role focuses on optimizing clinical charting, audiogram interpretation tools, equipment integrations (including HIMSA/Noah), and provider workflows. A key aspect of this role involves leveraging modern Agentic AI tools to draft technical specifications, streamline clinical documentation features, and design smart clinical templates. The tech stack includes AI tooling (Claude, GPT, Windsurf, Cursor), clinical integration frameworks (HIMSA Noah), and core audiology EMR/EHR systems.

Requirements

  • Doctor of Audiology (Au.D.), Master’s in Audiology, or certified Hearing Instrument Specialist background required.
  • 2–5+ years of experience in product management, health informatics, or clinical workflow design within a digital health or EMR software company.
  • Direct experience with audiological evaluations, hearing aid fitting protocols, SOAP charting, and industry equipment standards (HIMSA / Noah software).
  • Familiarity with using modern AI tools to draft specs, design workflows, or automate administrative tasks.
  • Exceptional ability to bridge the gap between clinical language and technical engineering requirements.
  • Must include a link to your LinkedIn profile both within your resume document and in the designated application field.

Nice To Haves

  • Certified Scrum Master (CSM) or pragmatic framework certification.
  • Experience with ambient AI clinical scribing or automated chart summarization tools.

Responsibilities

  • Lead the strategy and prioritization for Sycle’s core clinical suite, including audiogram capture, clinical charting, fitting workflows, and medical history modules.
  • Act as the primary Subject Matter Expert (SME) on audiology workflows, translating real-world clinical procedures into streamlined, low-click software features to reduce provider burnout.
  • Define requirements for seamlessly connecting Sycle with industry-standard audiology equipment, HIMSA/Noah software databases, and diagnostic devices.
  • Harness AI agents to draft clinical documentation rules, create structured SOAP note templates, and accelerate product specification workflows.
  • Partner closely with engineering, UX design, and clinical advisory boards to ensure new features align with clinical compliance and real-world practice needs.

Benefits

  • 100% employer-paid employee-only premium for healthcare.
  • 14 paid holidays.
  • 12 vacation days.
  • 4 personal days.
  • 6 sick days.
  • Up to 4% matching on RRSP contributions of 5% or more.
  • $50/month internet stipend.
  • $50/month transit stipend (Vancouver).
  • Tuition reimbursement.
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