Product Manager, Classwork, Digital Product

College Board•New York, NY

19d•$80,000 - $157,000•Remote

About The Position

The Digital Product team is driving the evolution of College Board’s digital assessment experience. As AI reshapes education, we are preparing students for the future by ensuring our digital assessments remain secure, meaningful, and reflective of the knowledge and skills needed to thrive in an AI-enabled world. At the heart of this strategic work, we are a collaborative group of product leaders, strategists, and innovators reimagining how digital assessments are delivered and experienced. Our work spans the full product lifecycle, from discovery and design to delivery and continuous improvement. We partner across the organization to ensure every solution we build improves outcomes for students, educators, and institutions. Every year, our platform delivers assessments to millions of students worldwide, providing opportunities that shape futures and open doors. Together, we are transforming College Board’s trusted assessment platform into a next generation digital assessment experience that is secure, user-centered, and built to evolve with the future of learning and assessment. As Product Manager, Classwork for our Digital Product team, you are a strategic, user-centered product leader responsible for shaping the end-to-end classroom product experience across College Board's digital ecosystem. Classwork is a core component of College Board's digital product offerings, built for teachers and students — supporting in-classroom activities and instruction. You bring curiosity, systems thinking, and a deep commitment to ensuring that educators and students can seamlessly navigate, use, and derive value from the full set of capabilities that support teaching and learning. You operate horizontally across multiple product domains, bridging teams to deliver a cohesive, intuitive experience that reflects real user needs rather than organizational boundaries. You define and drive the experience roadmap—grounded in customer outcomes and enabled by cross-domain capabilities—ensuring that what we build works together as a unified solution. You partner closely with internal teams and external providers to understand their goals, aligning priorities and translating them into clear, actionable plans that enhance the overall experience. You serve as both orchestrator and advocate: aligning stakeholders around shared priorities, bringing the voice of the customer into product scoping, and ensuring continuity across the platform. You develop a deep understanding of the market, user needs, and competitive landscape to inform decisions and identify opportunities for innovation. As a storyteller for the end-to-end classroom product experience, you clearly articulate its value—internally and externally—ensuring that what we deliver is not only functional, but meaningful, usable, and impactful at scale.

Requirements

5+ years of experience spanning K-12 education and product management, with a recent track record of leading products within SaaS or enterprise platforms; candidates who have taught or worked directly in K-12 education and then moved into product could be a strong fit
Experience with K–12 classroom workflows, including how teachers plan, create, assign, and manage classwork and monitor student progress
A proven ability to drive measurable business and user outcomes through discovery and delivery
Experience collaborating closely with product managers, designers, engineers, content strategists and cross-functional stakeholders to deliver intuitive and reliable user experiences
High attention to detail and exceptional written and verbal communication skills, with the ability to produce clear, precise documentation and ensure shared understanding across technical and non-technical audiences
Strong organizational skills, with the ability to manage multiple dependencies and priorities effectively
Experience leading pilots and experiments to test and validate user-facing capabilities
A passion for expanding educational and career opportunities and mission-driven work
Authorization to work in the United States for any employer
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

Nice To Haves

Familiarity with AI and emerging technologies and how they can enhance user experiences or workflows

Responsibilities

Define and communicate a clear vision and experience roadmap for the end-to-end classroom product, articulating what users can do across the platform and ensuring alignment with customer outcomes, program goals, and College Board’s broader strategy
Bridge across product teams to identify and drive cross-domain initiatives required to deliver a cohesive, unified experience
Establish and maintain a deep understanding of customer needs, user behaviors, and competitive offerings, bringing real user insights into product scoping to inform experience strategy and ensuring continuity and usability across the platform
Partner with internal teams and external providers to understand their needs and translate them into a clear set of prioritized experience and provider capabilities
Identify opportunities to simplify the end-to-end experience, reducing friction, complexity, and operational risk for users
Lead development of business cases and strategic rationale for cross-product investments that enhance the overall experience
Drive alignment on priorities and sequencing of work across multiple product teams to deliver cohesive, end-to-end experiences
Ensure that roadmap priorities across domains come together into a seamless solution that is intuitive and valuable for customers
Partner with domain product managers and product owners to ensure shared understanding of experience goals, dependencies, and success metrics
Proactively define and communicate Objectives and Key Results (OKRs) focused on customer outcomes and experience quality
Participate in planning processes to help prioritize and coordinate initiatives that span multiple teams and systems
Provide input and feedback throughout development to ensure consistency, usability, and alignment with the intended experience
Act as the primary narrator for the end-to-end classroom product experience, clearly communicating its value, vision, and evolution to internal stakeholders, partners, and customers
Collaborate with product teams and internal functions to ensure that training, support materials, and communications reflect a cohesive end-to-end experience
Build strong relationships across teams to align shared goals and ensure successful delivery of cross-domain initiatives
Partner with providers (College Board and third-party) to align on priorities and ensure their needs are reflected in the experience roadmap
Serve as a subject matter expert on the end-to-end classroom product experience in internal and external engagements
Advocate for the customer by ensuring that what we build is easy to use, cohesive, and delivers meaningful value across the full experience
Own the vision, strategy, and delivery of the Core Experience layer—including homepage, navigation, and unified help—ensuring it provides a seamless entry point into the K–12 assessment platform
Translate experience strategy into a clear, iterative set of experiments and delivery plans that drive measurable improvements in usability, engagement, and task completion
Collaborate daily with engineers, designers, and stakeholders to shorten feedback loops, accelerate delivery, resolve dependencies, and ensure critical features are intuitive and perform reliably at scale
Partner with Product Design to conduct user research and prototyping, shaping a cohesive and intuitive dashboard and navigation model that reflects real user needs
Define and maintain a well-prioritized product backlog, writing clear, user-centered stories and acceptance criteria
Ensure visibility and alignment of Core Experience priorities across product teams, managing dependencies and driving shared understanding
Use data, user feedback, and experimentation to evaluate feature impact and continuously improve the end-to-end experience
Collaborate with domain product managers to ensure Core Experience patterns (navigation, entry points, help) are consistently implemented across the platform