Product Manager, Checkout

Stash

9d • Remote

About The Position

Stash is a direct-to-consumer commerce platform for game studios, providing webshops, checkout experiences, and merchant-of-record infrastructure. This role is for a dedicated Checkout Product Manager who will own the end-to-end Stash Pay checkout experience, focusing on UX, conversion rates from purchase initiation to completion, and partner integration. The goal is to achieve best-in-class performance, similar to Stripe's Optimized Checkout Suite or Shopify's Shop Pay. Key metrics for this role are checkout conversion rate and integration time. The role is specifically focused on the checkout experience, distinct from the payments stack which handles aspects like approval-rate optimization and fraud prevention. This is a high-autonomy position where the individual will create the product strategy and roadmap from scratch.

Requirements

• Checkout UX and conversion fluency — you understand where and why players (or users) drop off in a checkout flow, and how UX changes move conversion
• Data and experimentation rigor — you instrument funnels, run A/B tests, and let data drive prioritization over opinion
• Design taste for high-stakes conversion surfaces — you obsess over checkout quality the way top checkout PMs at Stripe or Shopify do, because small changes move revenue
• A generalization instinct — you turn partner-specific integration asks into reusable product features
• An MVP, incremental-build mindset — you scope down, ship iteratively, and push back on scope creep
• High agency and ownership; you're comfortable building structure where none exists
• Clear communication — specs, roadmaps, and updates that land with engineering, sales, and leadership
• Background at a tech/SaaS with direct, hands-on ownership of a checkout or transactional-conversion UX surface
• Direct, hands-on experience collaborating with engineering teams
• Comfortable working West Coast hours given where our product and partner strategy is concentrated

Responsibilities

• Instrument and own checkout conversion rate and abandonment rate as core KPIs, with a plan to close the gap against industry-best checkout UX benchmarks
• Fully transition checkout UX ownership from the payments team to product
• Ship a streamlined, low-friction checkout flow — saved-info/returning-player checkout, fewer steps and fields, clearer cost transparency — modeled on best-in-class accelerated checkouts
• Cut integration setup time for new partners adopting Stash Pay checkout through better docs, AI-assisted setup, and automated tooling, eliminating one-off bespoke builds
• Make Stash Pay checkout close to self-serve: the goal is zero support calls for standard implementations
• Own and maintain the Stash Pay checkout roadmap, with effort estimates and impact sizing, running sprint planning for the checkout eng team
• In your first 90 days: get familiar enough with the checkout UX and integration architecture to engage engineers on trade-offs, establish baseline checkout metrics and identify the top friction points, take over sprint planning for the checkout eng team, and ship one meaningful, metrics-backed improvement to checkout conversion or integration time

Benefits

• Work on products used by some of the world's leading game studios
• Own a core product area with significant autonomy and impact
• Help shape the future of direct-to-consumer commerce in gaming
• Join a lean, ambitious, and highly collaborative team building products at scale

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed