Senior Associate, Chase Travel Lodging

JPMorgan Chase & Co.New York, NY
$99,750 - $150,000

About The Position

As a Product Manager of Chase Travel Lodging, you will engage with teams (comprised of software engineering, data and analytics, design, servicing, operations, etc.) to advance the product’s vision and strategy to satisfy customer need. You will leverage data analytics and deep customer journey knowledge to win market share and increase adoption by delivering new and enhanced travel capabilities for lodging in Chase Travel. To be successful in this role, you will need to know how to manage Agile and Lean frameworks that result in a quality product delivery and continuous improvement by embracing agility as a practice.

Requirements

  • Bachelor’s degree required
  • Minimum 1-4 years of work experience in similar role
  • Thought leader with the ability to manage execution at a detailed level
  • Strong organizational skills with the ability to manage multiple initiatives simultaneously, and proactively identify issues
  • Strong communication skills, both oral and written (able to effectively communicate/influence thru various levels in the organization)
  • Work effectively across the organization and assume leadership roles to manage results

Nice To Haves

  • Experience working in an Agile environment; working in tools such as Jira and confluence
  • Working knowledge of product management techniques (e.g., product strategy development, customer engagement)
  • Experience turning data into decision-driving presentations quickly and independently
  • Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight)
  • Experience working with operations and controls partners

Responsibilities

  • Implements in accordance with the product vision and strategy
  • Assess, understand, and measure customer need and value
  • Prioritizes work for delivery relative to product roadmap
  • Creates user stories, requirements, and acceptance criteria
  • Executes against leadership direction by setting priorities and providing a strategic and tactical vision for the team
  • Facilitates product delivery and a trusted partner to the business, driving solutions through influence

Benefits

  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching
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