Product Manager, Care Delivery

Maven Clinic•San Francisco, CA

2d•$155,000 - $185,000•Hybrid

About The Position

Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare accessible to all. Through its enterprise and consumer platforms, Maven offers comprehensive women's and family health programs, covering fertility, maternity, pediatrics, and menopause. The company partners with employers and health plans to improve clinical outcomes and reduce healthcare costs. Founded in 2014, Maven has received significant investment and numerous awards for its innovation and industry leadership. The Care Delivery team is responsible for the infrastructure that enables Maven members to access care and providers to deliver it. This includes clinical workflows, provider tooling, and systems for measurement, billing, and scalability. The Product Manager will be instrumental in building and enhancing the EHR, clinical tooling, provider workflows, messaging, and data/billing infrastructure that support Maven's care model. This role offers a high-leverage opportunity to impact all of Maven's programs.

Requirements

3+ years in product management, ideally with some time in healthcare tech or another complex, regulated, or operations-heavy domain.
A strong executor: you take ambiguous problems, break them down, and ship, without needing everything defined for you.
Solid data instincts: you define the right metrics, work with real datasets, and communicate findings clearly to both clinical and commercial audiences.
Comfort with technical and clinical complexity: you can hold your own in an engineering sprint and a clinical review, and you're eager to learn the domain fast (FHIR, interoperability, EHR workflows).
Genuine care for providers and members: the people using what you build show up in your decisions.
Clear, direct communication and strong cross-functional collaboration.
Fluency with AI and a genuine desire to build with it: you understand how modern AI models work well enough to know where they're reliable and where they aren't, you reach for AI tools to prototype and think, and you're excited to ship AI-powered features rather than just talk about them.

Nice To Haves

Experience with EHR or EMR systems, clinical workflows, healthcare interoperability, or provider-facing tools.

Responsibilities

Own specific Care Delivery capabilities end-to-end, including provider workflows, clinical documentation, messaging, scheduling and matching, or quality and billing infrastructure, from problem definition through launch and iteration.
Make crisp, well-reasoned product decisions, especially where clinical accuracy and provider experience are both at stake.
Use AI hands-on to move faster, prototyping with AI tools to test ideas and pressure-test flows before committing engineering time, and identify and build AI-powered capabilities into the care delivery platform where they genuinely improve the provider or member experience.
Partner daily with engineering and design to ship reliable platform capabilities, and with clinical and operations partners so that what you build works for real providers and members.
Translate regulatory and quality requirements, like HEDIS measures and clinical coding, into clean product experiences that add value without adding friction.
Instrument what you ship, watch how it performs, and iterate. Bring data to every decision.
Build platform primitives, reusable capabilities that serve many programs, rather than one-off features.
Bring a point of view on how AI can improve care delivery workflows, and put it to work in how you build.

Benefits

Employer-covered health, dental, and insurance plan options
Access to the full Maven platform and specialists, including care for mental health, reproductive health, family planning and pediatrics (Maven for Mavens)
Whole-self care through wellness partnerships
Hybrid work model
In-office meals
Work together days
16 weeks 100% paid parental leave
New parent stipend (for employees with 1+ year of tenure)
Annual professional development stipend
Access to a personal career coach through Maven for Mavens
401K matching for US-based employees, with immediate vesting