Product Manager, Business Technology

Anthropic•Seattle, WA

10d•$385,000 - $460,000•Hybrid

About The Position

Anthropic runs on a home-grown internal employee collaboration platform that employees use daily to plan, coordinate, and get work done alongside Claude. The company wants this platform to become the centerpiece of how Anthropic works, serving as the surface where people, teams, and Claude agents collaborate, and demonstrating what an AI-native company looks like internally. This role is the first dedicated Product Manager for this platform, paired with a dedicated engineering team. The Product Manager will own the product end-to-end, including its vision, roadmap, and outcomes. The scope is company-wide, with every employee as a customer, and the platform's success is a company-level goal. As the platform matures, it is expected to inform how Anthropic shows enterprise customers internal Claude adoption and potentially shape external products.

Requirements

A track record of outcomes that affected a company-wide goal, with clear attribution to you, ideally on a platform, productivity, or collaboration product with a large user base (internal or external).
You create clarity in chaos: you are the person people go to when no one knows what to do, and you relentlessly find the right answer rather than the assigned one.
Velocity is a signature. You have driven a company-wide initiative to completion, and you can juggle several at once; one goal that took all your capacity is not enough at this level.
High craft is evident in what you ship; quality issues don't keep surfacing after launch.
You build for frontier AI. You have shipped products that leverage new model capabilities and you design for where capabilities are going, not just where they are.
Others learn to build AGI-first by watching you. You are trusted to navigate difficult safety, privacy, and data tradeoffs, and you have slowed down or changed course for safety reasons before.
Deep, systematic customer understanding. Customer voice shapes your strategy, and you are trusted on user tradeoffs.
You improve PM craft as a whole, not just your own output, and you uplevel the cross-functional people around you.
People inside and outside product credit growth to you. Knowledge you create becomes org capability rather than staying in your head.
You operate on behalf of the company, not your team.
Experience building or scaling collaboration, workflow, or productivity platforms (e.g., internal tools at scale, workplace/collaboration SaaS, developer or knowledge platforms).
Comfort operating inside an IT/Security org and partnering with engineering-heavy stakeholders.
Product background that spans consumer-grade polish and enterprise-grade constraints (identity, permissions, data classification, auditability).
Hands-on with Claude or other frontier models in building products, not just using them.

Responsibilities

Define the product vision and a 3-6 month strategy for making the platform the default home for cross-functional collaboration at Anthropic, and get alignment from leadership across Security/IT, Engineering, Research, and G&A.
Own adoption, engagement, and satisfaction outcomes at the company level. Set the metrics, instrument them, and be accountable for moving them with clear attribution.
Prioritize ruthlessly against a demand signal that will always exceed capacity; say no well and explain why.
Lead a dedicated engineering team from discovery through launch. Write the specs, make the calls, and keep velocity high without drama or burnout.
Set and hold the quality bar. The platform should feel like a product Anthropic would be proud to ship externally, not an internal tool people tolerate.
Drive multiple workstreams in parallel: core collaboration primitives, Claude-agent integration, integrations with the rest of the internal stack (Slack, Google Workspace, Claude Support, and others).
Design for where models will be in 3, 6, 12 months, not where they are today. Assume Claude is a participant in collaboration, not a feature bolted onto it.
Partner closely with Research, Labs, and product teams on the Claude side so internal and external product thinking reinforce each other.
Own the safety, privacy, and data-handling tradeoffs inherent in a platform that touches company-wide information. Make the hard calls; don't defer them upward.
Build a systematic understanding of how different Ants and teams actually work: engineers, researchers, GTM, G&A, leadership. Let that voice shape strategy, not just individual features.
Run regular discovery, dogfooding, and feedback loops; nothing about a launch should surprise you afterward.
Establish PM craft inside Business Technology, a group that has strong engineers and operators but has not had product management before you. Create the artifacts, rituals, and standards others reuse.
Uplevel cross-functional partners: help engineering, IT, and business stakeholders think in outcomes and customer problems.
Contribute to PM hiring and help attract talent to Anthropic.