Product Manager, Blue Rewards

BMOToronto, ON
CA$75,900 - CA$141,900Onsite

About The Position

Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value, including AI-enabled and data-driven products. Researches, investigates, selects and develops products and services bridging business requirements with technology and data/AI capabilities. Drives end-to-end product lifecycle including the "why", "when" and "what" of the product, persona development, proof of concepts and experimentation, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams (including data science and engineering) to clarify feature, story, model and content requirements; create story acceptance criteria and success metrics; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks. Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product, including AI driven capabilities. Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers. Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently. Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues. Addresses blockers related to adoption and correct usage of the product—including communications, documentation and training, and clarity of AI-driven features. Establishes the go-to-market, pricing and positioning strategies. Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle. Identifies and analyzes market trends to update and improve product usability Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion and responsible use of data and AI. Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Requirements

  • Foundational level of proficiency: Marketing Analysis.
  • Creative thinking.
  • Intermediate level of proficiency: Process Improvement and optimization.
  • Business Strategy.
  • Research and information synthesis.
  • Business Operations.
  • Financial & Risk Management.
  • Product Management.
  • Learning Agility.
  • Customer centricity.
  • Verbal & written communication skills.
  • Collaboration & team skills.
  • Analytical and problem solving skills.
  • Influence skills.
  • Data driven decision making and experimentation.
  • Advanced level of proficiency: Product Development.
  • Product Value Proposition and Go-to-Market Assets Definition, Design and Development.
  • Technology & Data/AI Business Requirements.
  • Definition, Analysis and Mapping.
  • Product Lifecycle Management (Using Agile Methodologies).
  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
  • Deep knowledge and technical proficiency gained through extensive education and business experience.

Responsibilities

  • Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value, including AI-enabled and data-driven products.
  • Researches, investigates, selects and develops products and services bridging business requirements with technology and data/AI capabilities.
  • Drives end-to-end product lifecycle including the "why", "when" and "what" of the product, persona development, proof of concepts and experimentation, backlog management and product activation through to product retirement.
  • Provides the voice of the business to cross-functional product teams (including data science and engineering) to clarify feature, story, model and content requirements; create story acceptance criteria and success metrics; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks.
  • Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product, including AI driven capabilities.
  • Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.
  • Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.
  • Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues.
  • Addresses blockers related to adoption and correct usage of the product—including communications, documentation and training, and clarity of AI-driven features.
  • Establishes the go-to-market, pricing and positioning strategies.
  • Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle.
  • Identifies and analyzes market trends to update and improve product usability
  • Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.
  • Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
  • Ensures alignment between values and behaviour that fosters diversity and inclusion and responsible use of data and AI.
  • Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
  • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
  • Attracts, retains, and enables the career development of top talent.
  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
  • Provides specialized consulting, analytical and technical support.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently and regularly handles non-routine situations.
  • Broader work or accountabilities may be assigned as needed.
  • Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Benefits

  • health insurance
  • tuition reimbursement
  • accident and life insurance
  • retirement savings plans
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