Product Manager - Aviation

Esri•Redlands, CA

30d

About The Position

Join Esri and help shape the future of products, technologies, and workflows that connect customers with world-class airports and aviation mapping and analytics capabilities. These ArcGIS products and teams are at the heart of ever evolving applications of geospatial data, mapping, and analytics focused on the airports and aviation industry. Be a part of growing the innovative airports and aviation practice within Esri’s Professional Services, where we develop solutions, provide expert guidance, and support organizations through their geospatial strategies. The successful candidate will have proven software product management experience based on market opportunities and innovation. Your work will involve interacting with customers, being a product expert, building team relationships, and influencing the product’s development priorities.

Requirements

2+ years of experience in a similar position supporting similar responsibilities
Professional experience supporting commercial software development and release. Examples of this include product management, product development, product testing, software release, user assistance, software configuration, or product marketing
Capability to effectively document and verbally communicate market requirements to development staff
Proven experience supporting technology innovation through aligning software capabilities with market opportunities
Experience in airports, aviation, aviation charting, or related fields
Ability to cultivate strategic relationships with customers and partners
Ability and willingness to travel
Bachelor’s degree in Geographic Information Systems (GIS), Computer Science, Business Administration, Marketing, or related field

Nice To Haves

Master’s degree in Geographic Information Systems (GIS), Computer Science, Business Administration, Marketing, or related field
Experience in GIS and location-based content
Experience with international and domestic aviation-related standards and specifications
Experience and certifications with the Pragmatic Framework

Responsibilities

Understand and communicate how customers are using the product and new problems we can solve with innovative features and workflows
Organize and share customer requirements and priorities with the development team to collaborate and prioritize on the product’s roadmap and release timelines
Work with customers, potential customers, our Professional Services organization, and partners to collect requirements on features that solve problems and provide value
Communicate the product roadmap and release timelines to customers and staff
Lead and support customer product briefings and conference presentations
Represent ArcGIS Aviation Airports and ArcGIS Aviation Charting as the product expert on social media platforms
Collaborate with Global Business Development, the partner team, international distributors, and product marketing to develop and execute go-to-market strategies
Work with Product Marketing to develop messaging that will create demand for ArcGIS products in the airports and aviation space
Meet with key customers to understand their business needs and assist with mission critical projects
Ensure internal launch readiness for product updates with sales, technical support, customer service, and training
Enable Global Business Development, the partner team and international distributors to effectively engage with prospective customers