Product Manager, AI Monetization & Expansion

Retool • San Francisco, CA

17h

About The Position

Retool is seeking a Product Manager to drive the adoption of its platform and AI capabilities across enterprises. This role will focus on three key areas: Expansion (building features for wider adoption, easier onboarding, management, and sharing), Monetization (defining AI usage pricing, value metrics, packaging, and upgrade paths), and Controls (developing spend controls and usage policies for admins). The goal is to make Retool and its AI features a standard for organizations, supported by a sensible pricing model and trusted administrative controls. This is a product role with a growth outcome, requiring collaboration with engineering, design, data, finance, and go-to-market teams to build platform features, billing systems, and controls that increase usage. The Product Manager will lead projects from discovery through launch and iteration, with an initial focus on specific projects that will expand over time. The role is within a small, experienced team at a company where product is a core growth driver.

Requirements

• 4+ years of product management experience shipping technically complex products, with demonstrable outcomes.
• Technical depth to engage with senior engineers on systems like metering pipelines, billing infrastructure, and AI workloads.
• Comfort with numbers: ability to build models, analyze product data, and reason about unit economics.
• Strong product judgment: ability to form opinions, make decisions, clearly explain reasoning, and adapt based on learning.
• Track record of turning ambiguous, cross-functional problems into clear direction and shipped outcomes.
• Strong ownership and willingness to stay close to implementation.
• Hands-on curiosity about AI, with experience building or experimenting with modern AI tools.

Nice To Haves

• Experience in billing, monetization, or enterprise platform products.
• Experience moving an adoption or expansion metric through product changes and running experiments.
• Experience building usage-based billing, metering, entitlements, or pricing and packaging for a technical product.
• Experience building onboarding, admin tooling, sharing, permissions, or spend management for enterprise buyers.
• Experience building infrastructure or developer-platform products and understanding organizational adoption of technical products.
• Experience founding or leading a product from an early stage, including making pricing and growth decisions.

Responsibilities

• Set the strategy and roadmap across expansion, monetization, and controls, grounding priorities in customer evidence, usage data, technical constraints, and business impact.
• Identify adoption bottlenecks within organizations (onboarding, management, sharing), form hypotheses, implement platform changes, and measure results.
• Collaborate with engineering and design on enterprise platform features to drive expansion, including onboarding, organizational management, and app/workflow/agent sharing.
• Work with engineering on billing and control systems, such as metering, entitlements, spend controls, usage policies, cost reporting, and upgrade paths.
• Partner with data and finance to analyze unit economics, model customer behavior, and assess the impact of pricing and packaging decisions.
• Engage with enterprise admins, platform owners, and finance leaders to understand their budgeting, governance, and justification processes for AI spend.
• Partner with Sales and Customer Success to identify expansion blockers and translate recurring needs into product capabilities.
• Make clear product and commercial tradeoffs independently.
• Define success through outcomes like cross-team adoption of Retool, adoption of Retool's AI capabilities, expansion revenue, customer spend predictability, and sustainable unit economics.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed