Product Management Supervisor | Blood bank

Central Iowa • Johnston, IA

3d • Onsite

About The Position

LifeServe Blood Center is a nonprofit, community-based blood center serving hospitals and patients across its region. The Product Management Supervisor works in the Johnston lab and is primarily responsible for supervising team members to ensure product distribution and quality-control functions are completed through processes related to manufacturing and distributing quality blood products. Travel to the Omaha location is required. The position directly supervises Product Management Technician I and II/Team Lead, Product Management Driver, and Hospital Services Cross Technician/Team Lead roles.

The supervisor leads product management decision-making and activities, including transportation and logistics for moving blood products throughout the region. The role also performs Product Management Technician duties, supports team training and development, and helps maintain product quality and compliance. Employment offers are contingent on successful pre-employment, post-offer drug testing and background checks. LifeServe Blood Center is committed to equal employment opportunity and provides reasonable accommodation during the application process.

Requirements

• Associate’s degree in laboratory science.
• At least two years of clinical laboratory experience or production manufacturing (pharma-related) experience.
• Current driver’s license and a motor vehicle report that meets insurability requirements.
• Working knowledge and experience using a computer system.
• Ability to meet the listed physical requirements, including lifting and carrying up to 50 pounds and sitting or standing for long periods.

Nice To Haves

• MLT or equivalent certification.
• Bachelor’s degree in medical laboratory, chemical, physical, or biological science.

Responsibilities

• Supervise, communicate with, and assess Product Management Technicians and Product Management Drivers to ensure assigned duties comply with organizational policies, processes, and procedures.
• Lead and make decisions regarding product management processes and activities, including transportation and logistics for moving blood products throughout the region.
• Perform all duties of a Product Management Technician.
• Provide expertise and handle questions regarding product management.
• Review product management processes related to documentation and release of quality-control results.
• Evaluate and prioritize team members’ daily and weekly workloads.
• Perform and document quality-control, calibration, and maintenance tasks.
• Assist with writing, reviewing, and evaluating standard operating procedures.
• Assist with validation of new equipment and processes.
• Promote team-member retention and professional growth by fostering a positive, supportive culture and environment.
• Recommend personnel decisions, including hiring, promotion, performance evaluation, coaching, disciplinary action, and termination.
• Support team-member development through feedback, coaching, and mentoring in coordination with management.
• Ensure team members receive adequate training to perform designated duties.
• Maintain confidentiality of donor, team-member, financial, proprietary, and other LifeServe Blood Center information.
• Maintain acceptable attendance.
• Perform product transportation duties when needed.
• Travel to the Omaha location.

Benefits

• Vision coverage.
• 403(b) retirement plan with up to a 4% contribution after one year and at least 1,000 service hours.
• Supplemental accident, critical illness, and hospital indemnity plans.
• Flexible spending accounts for health, limited-purpose, and dependent care.
• Medical and dental coverage for full-time team members.
• HSA with employer contribution for full-time team members.
• Life and AD&D insurance for full-time team members.
• Supplemental life insurance for full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree