Comcast Product Management Shield Co-op

Comcast•Philadelphia, PA

1d•Onsite

About The Position

Comcast's Drexel Co-op Program offers an exciting opportunity to gain hands-on experience, build lasting connections, and grow professionally in a dynamic and inclusive environment. This paid, 6-month immersive experience places students at the heart of our business, working alongside talented professionals on meaningful projects that contribute to real outcomes. As a trusted member of the team, you’ll gain exposure to the inner workings of a global media and technology company while developing skills that will serve you well in any career path. Your experience will include: Hands-On Learning & Impactful Work: Tackle real business challenges, collaborate across teams, and contribute ideas that drive results from day one. Community, Connection & Giving Back: Build meaningful relationships through social events, peer engagement, and shared experiences. You’ll also have the opportunity to give back through Team UP, Comcast’s volunteer initiative, deepening your connection to both your community and your fellow students. Mentorship & Support: Receive guidance from experienced professionals through our dedicated mentorship program, helping you navigate your co-op and beyond. Professional Development: Participate in a custom onboarding experience, a curated learning series, and networking events designed to help you build new skills, explore career paths, and gain insights from professionals from across the organization. At Comcast, we’re committed to investing in the next generation of innovators and leaders. Our Co-op Program is a transformative experience designed to help you grow, connect, and take the next step in your professional journey. Organization & Team Overview Xfinity Shield (Xfinity Home evolution) is a Product under Comcast’s Growth and Ops umbrella, currently undergoing rapid innovation to launch a new Home Security product to Comcast’s more than 57 million customer relationships across the U.S. and Europe. Shield is in a critical build period in 2026, working to launch a net-new Home Security product based on Xfinity WiFi support. This highly anticipated launch will position Xfinity to capture significant market share of the high-value, high-growth $40B home security market, and become a key competitor of ADT, Simplisafe, and Ring. Forecast to drive significant revenue and customer adoption, the launch of Shield will be critical to increasing customer engagement and satisfaction with all Xfinity core products. The Product organization is highly invested in ensuring this team has expanded resources to meet delivery milestones. The Shield Product Marketing team is composed of a diverse group of professionals with varied backgrounds and career paths, bringing a well-rounded perspective to product development and execution. The team includes individuals with MBA training and rotational program experience, former Drexel co-op students who have transitioned into full-time roles, and professionals who began their careers in field operations and later moved into headquarters positions. Additionally, team members have cross-functional experience, having transitioned from adjacent product categories such as WiFi and Mobile. This diversity of experience strengthens the team’s ability to approach challenges from multiple angles, combining strategic thinking, customer empathy, technical understanding, and operational insight. It also reflects a strong culture of internal mobility and talent development, demonstrating a clear pathway for early-career talent, including co-op participants, to grow and succeed within the organization. Role Description As a Co-op on the Shield team, you would have the opportunity to provide critical support across all product launch activities, giving you invaluable exposure to a full product lifecycle, while also building in-depth early-career experience aligned with Comcast’s long-term innovation strategy. This is a rare opportunity to be part of a product building from the ground up. Core Product teams such as WiFi and Mobile are working in a business-as-usual state, having launched many years ago and introducing new evolutions and enhancements to the product over time. Shield is a net-new home security product, building from the ground up, with a market disruptive experience and value proposition. Experience like this is imperative to upward-mobility in Product Management/Marketing/tech roles, and will help to serve as a strong platform for your future professional growth. This team has extensive work ahead, but truly enjoys working together and having fun along the way. At times, the work can be ‘all hands on deck’, so the ideal candidate will be someone who isn’t shy about speaking up, sharing opinions and jumping into whatever work they can contribute to, partnering with different team members and cross-functional groups along the way. This role in particular will provide valuable and educational mentorship opportunities: Mentorship under both previous Drexel Co-Op and RLP program ‘graduates’ who have moved into full-time roles on the Shield team Dedicated manager and structured onboarding plan by previous Co-op Access to mentors across Product, Marketing, Engineering, Sales and Design What are some interesting problems the student will work on? In this role, you will contribute significantly to the launch of Xfinity Shield, functioning as a junior product team member, embedded within the Shield product team and contributing across the full product lifecycle. Where can this student make an impact? You’ll be working with a diverse, tenured, and expansive group at Comcast while we roll out the launch of Xfinity Shield. This opportunity provides the ability to make a direct impact on the build and go-to-market strategy of a brand new product at Comcast. Success in this role is characterized by providing a flawless product to market, with a seamless customer experience and faster speed to market.

Requirements

Currently pursuing a bachelor’s degree from Drexel University, with a cooperative learning track.
Available to work 40 hours per week for 6 months starting September 22, 2026, through March 26, 2027.
Authorized to work in the United States with no current or future sponsorship needs
Available to report in-person to the work location on the job posting
Skills Accountability, Communication, Professional Etiquette, Relationship Building, Resilience, Teamwork
0-2 Years Relevant Work Experience

Nice To Haves

Financial modeling
Personal interest in tech products and integration

Responsibilities

Assist in defining product requirements, future enhancements and next-gen products
Support roadmap development and tracking against key milestones
Conduct competitive analysis and market research on home security trends
Collaborate with all cross-functional teams (engineering, design, marketing, supply chain, retail, digital, CXSO, etc) to support product delivery
Analyze market data, customer feedback, usage data, and trends to identify opportunities
Assist in developing user personas and journey maps
Support voice-of-customer initiatives and usability testing
Contribute to all GTM activities, including positioning, messaging, and feature documentation
Coordinate cross-functional readiness (marketing, operations, support, sales channels, tech)
Help develop internal and customer-facing product materials
Track product performance metrics and KPIs
Build dashboards and summarize insights for stakeholders
Support A/B testing and experimentation initiatives
Prepare materials for product reviews and executive updates
Document processes and maintain product artifacts
Facilitate communication across distributed teams
Other duties and responsibilities as assigned.