Sr. Product Management Lead

Honeywell•Town of Perinton, NY

4d•$167,000 - $289,000•Hybrid

About The Position

The Senior Product Manager – Software and Services is a senior role responsible for overseeing the complete lifecycle and success of software, digital and professional service solutions for our Security and Access Solutions brands. This position combines deep product knowledge with strategic oversight, leadership, and cross-functional collaboration to enhance product performance, meet market demands, and support overall business objectives.

Requirements

5+ years of experience in product management, offering management, or a related role
Experience with software and services offering
Experience transitioning on-prem to cloud based SaaS software offerings
Strong business case, data analysis, and problem-solving skills
Strong focus on customer journey and experience
Excellent strategic thinking and decision-making abilities
Results orientation with proven track record of successfully proposing, developing, and launching offerings
Ability to influence and negotiate with stakeholders at all levels
Excellent communication and people-oriented skills

Nice To Haves

Bachelor's degree in Business, Engineering, Computer Science or related field
Experience in the physical security and monitoring center industries
Experience with Agile software development methodology
Experience with Product Lifecycle Management
Strong thoughtful, market research and analytical skills
Experience with SaaS, licensing, recurring and subscription revenue models
Experience in a global and matrixed organizations
Ability to adapt to a fast-paced and changing environment

Responsibilities

Lead or supervise new product introduction process.
Coordinate with cross-functional teams to ensure the timely and successful launch of new products.
Support strategies for new offering introductions that align with market needs and business goals.
Provide insights and recommendations based on market research and competitive analysis.
Collaborate with R&D, marketing, sales, and service delivery teams to ensure alignment and integration of new offerings.
Facilitate effective communication and resolve any issues that arise.
Address complex customer technical and business process needs to ensure that new offerings deliver expected business value.
Ability to benchmark products against competitors and identify differentiation opportunities.
Strong verbal and written skills to articulate product vision and updates.
Collaborate with marketing and sales teams ensure that new products are well-positioned in the market and supported with appropriate training and materials.
Maintain comprehensive use case and requirements documentation related to new products.
Prepare and present reports on project status, performance metrics, and strategic recommendations.
Engage with customers and stakeholders to gather feedback on products.
Utilize feedback to drive product improvements and enhance customer satisfaction.
Proactively identify potential issues during the NPI phase and develop solutions to address them.
Implement strategies to prevent future issues and ensure a smooth product launch.
Technical and commercial knowledge related to software product development and introduction processes, call center operations and/or physical security industry.
Ability to gather and interpret market data, industry trends, competitive offerings, voice of the customer, then translate these inputs into actionable growth strategies.
Support commercial leaders to identify sales strategies, target customers, partners and other major stakeholders for new business opportunities.
Proficiency with project management and product management tools.